Remote ERP Integrations Engineer - Eclipse, P21, Infor

Canals; Sur; Presencial; COP 60.000.000 - 120.000.000; Jornada completa

Descripción de la vacante

Canals, a remote-first software company serving wholesale distributors, is hiring an Implementation Engineer for ERP integrations. You will configure integrations between Canals and ERP systems such as Eclipse, P21, Infor, using standardized templates and API credentials.

You’ll own the hands-on integration work from pre-sale to go-live, validate data flows, collaborate with cross-functional teams, and document repeatable best practices.

Formación

• 2–4 years in a technical implementation, technical account management, integrations, or customer engineering role at a SaaS company.
• Experience with ERPs or a strong desire to learn Eclipse, P21, Infor in depth.
• Strong communication skills to explain technical concepts to both technical and non-technical users.
• Comfort working in a fast-moving, fully remote environment with high ownership.

Responsabilidades

• Implement integrations between Canals and integration partners, including ERPs (Eclipse, P21, Infor, SAP, Acumatica), using standardized templates and API credentials.
• Become an ERP subject-matter expert, understanding how each system handles data, access, authentication, and configuration.
• Join pre-sale discovery calls to evaluate feasibility and answer ERP-specific technical questions.
• Lead post-sale integration work: collect access details, configure endpoints, run tests on APIs to establish new data integrations, and validate end-to-end data flow.
• Troubleshoot integration issues, escalating to the Lead Support Engineer or Engineering when needed.
• Participate in customer onboarding and go-live calls as the technical owner of the integration process.
• Document integration steps, ERP nuances, and repeatable best practices for internal and customer use.
• Collaborate closely with Customer Success, Support, Product, and Engineering to ensure each integration goes live smoothly.
• Occasionally cover on support (Zendesk) as needed.

Conocimientos

ERP integrations

API & REST

Data validation

Customer-facing

Project coordination

Descripción del empleo

Canals, a remote-first software company serving wholesale distributors, is hiring an Implementation Engineer for ERP integrations. You will configure integrations between Canals and ERP systems such as Eclipse, P21, Infor, using standardized templates and API credentials.

You’ll own the hands-on integration work from pre-sale to go-live, validate data flows, collaborate with cross-functional teams, and document repeatable best practices.