Remote Compliance Engineer Technician - Data Protection

Collins Aerospace; Santa Isabel; On-site; COP 201,876,000 - 279,520,000; Full time

Job summary

RTX Enterprise Services seeks a Compliance Engineer Technician to join our team in Puerto Rico. This remote role supports advanced incident handling, troubleshooting, and governance for data protection solutions, including MIP/AIP/UL, DLP, and O365, interfacing with cross-functional teams and vendors.

The ideal candidate will have strong troubleshooting and communications skills, plus 2+ years in PowerShell, Office 365, and ServiceNow, with experience in data classification and networking.

Qualifications

• University degree or equivalent with at least 2 years in relevant IT/security work.
• 2+ years troubleshooting and desktop support or similar.
• 2+ years of PowerShell scripting.
• 2+ years of Office 365.
• 2+ years of ServiceNow.
• 2+ years handling task tickets.
• Experience with data classification and protection and networking (Switches, routers, firewalls, gateways).

Responsibilities

• Level 2 to Level 4 incident support and leadership incident support associated with compliance labeling and O365 governance.
• Update knowledge base articles and other documentation regarding labeling best practices and RTX tools for Unified Labeling.
• Troubleshoot Unified Labeling clients and tools leveraging Unified Labeling.
• Use PowerShell scripts to troubleshoot issues pertaining to MIP/AIP/UL.
• Work with QA to ensure testing of capabilities of products/services leveraging MIP/AIP/UL, Microsoft DLP, and O365 governance services.
• Attend vendor meetings to support MIP/AIP/UL and related services/products.
• Track short and long-term issues related to MIP/AIP/UL and governance services.
• Work instructions are available in English only.

Skills

Excellent communication

Education

University degree or equivalent

Tools

PowerShell scripting

Office 365

ServiceNow

AvePoint Compliance Guardian

Azure Active Directory

MIP/AIP/UL

Job description

RTX Enterprise Services seeks a Compliance Engineer Technician to join our team in Puerto Rico. This remote role supports advanced incident handling, troubleshooting, and governance for data protection solutions, including MIP/AIP/UL, DLP, and O365, interfacing with cross-functional teams and vendors.

The ideal candidate will have strong troubleshooting and communications skills, plus 2+ years in PowerShell, Office 365, and ServiceNow, with experience in data classification and networking.