Remote Application Reliability Lead

Grupo Myth; Colombia; Remote; COP 286,451,000 - 413,762,000; Full time

Job summary

Grupo Myth in LATAM is seeking an experienced Application Reliability Engineer to lead production stability across critical applications. You will assess recurring incidents, identify root causes, and develop a measurable plan to improve resilience, observability, performance, and operational effectiveness.

You will collaborate with engineering, operations, and support teams to drive end‑to‑end reliability, automate repetitive tasks, and implement design improvements that reduce operational

Qualifications

• 8+ years of experience in application engineering, production support, site reliability engineering, or related technical discipline.
• Proven ability to diagnose and resolve complex production incidents and perform root cause analysis.
• Experience leading incident reviews and driving remediation actions through completion.
• Strong understanding of application architecture, dependencies, and operational risk.
• Experience with monitoring, alerting, and observability practices across distributed systems.

Responsibilities

• Lead a production stability initiative for assigned applications and services.
• Analyze incidents to identify root causes and systemic failure patterns.
• Improve end‑to‑end observability and monitoring for critical user journeys and services.
• Drive automation to reduce toil and repetitive operational work.
• Coordinate across engineering, operations, and support teams to execute reliability improvements.
• Provide clear communication during incidents and remediation progress.
• Establish traceability for incidents, owners, dependencies, and due dates.

Skills

Incident management

Root cause analysis

Observability

Automation

Stakeholder communication

Performance tuning

Distributed systems

Tools

Monitoring dashboards

Logs & tracing

Automation tools

Job description

Grupo Myth in LATAM is seeking an experienced Application Reliability Engineer to lead production stability across critical applications. You will assess recurring incidents, identify root causes, and develop a measurable plan to improve resilience, observability, performance, and operational effectiveness.

You will collaborate with engineering, operations, and support teams to drive end‑to‑end reliability, automate repetitive tasks, and implement design improvements that reduce operational