Quality Manager IRC307485

GlobalLogic Inc.; Bogotá; On-site; COP 120,000,000 - 180,000,000; Full time

Benefits offered by this job

Exciting projects

Collaborative environment

Work-life balance

Professional development

Excellent benefits

Job summary

GlobalLogic Inc. in Bogotá seeks a Quality Manager to design and maintain a robust quality management system, oversee audits, and lead QII investigations. You will drive continuous improvement across products and processes while promoting a culture of excellence.

Strong leadership and mentoring skills are required. The role emphasizes collaboration across cross-functional teams, adherence to ISO 9001/AS9100 standards, and proficiency with quality management tools.

Qualifications

• Bachelor’s degree in engineering or related field.
• 3–5 years in Quality Manager or similar role.
• 3+ years leading teams and quality initiatives.
• In-depth knowledge of QMS, methodologies, and tools.
• Familiar with ISO 9001/AS9100 or equivalent.
• Auditing experience and driving improvement initiatives.
• Strong analytical and problem-solving skills.
• Excellent collaboration and communication abilities.
• Ability to train and mentor employees on quality principles.
• Proficient with quality management software.
• Six Sigma or Lean certification preferred.

Responsibilities

• Design, develop, and implement an effective quality management system aligned with industry standards.
• Establish and communicate quality policies, procedures, and guidelines across the organization.
• Collaborate with cross-functional teams to define QA metrics and KPIs.
• Regularly review the QMS effectiveness to identify improvements.
• Ensure compliance with quality standards, regulations and customer requirements.
• Conduct internal audits and drive corrective actions.
• Coordinate with auditors to facilitate audit processes and findings resolution.
• Document audit findings and recommend corrective actions.
• Lead QII meetings and improvement initiatives for a culture of continuous improvement.
• Identify opportunities for process optimization and waste reduction.
• Foster a collaborative environment to encourage problem-solving.
• Set quality objectives and targets to drive performance.
• Develop and implement quality improvement programs like Six Sigma/Lean.
• Assess impact of new product features on quality.
• Provide guidance and mentorship to all levels of staff.
• Oversee day-to-day activities to ensure high-quality outcomes.
• Promote a positive team environment and professional development.
• Conduct regular performance reviews and constructive feedback.

Skills

Quality management

Audits

ISO 9001

AS9100

Six Sigma

Lean

Leadership

Analytical

Communication

Mentoring

QM software

Education

Bachelor's in Engineering

Tools

Quality software

Job description

Reporting to the Director, Product Design, JANA’s Quality Manager is responsible for developing and maintaining a robust quality management system, overseeing audits, conducting quality incident investigations (QII), and driving continuous improvement initiatives. The successful candidate will play a vital role in ensuring that our products and processes meet the highest standards of quality, while driving a culture of excellence and continuous improvement throughout the organization.

Requirements

• Bachelor’s degree in engineering, software engineering, quality management, or a related field.
• 3-5 years experience as a Quality Manager or in a similar role within the engineering, software, or financial industry.
• 3+ years leadership experience managing team members and quality initiatives.
• In-depth knowledge of quality management systems, methodologies, and tools.
• Strong understanding of quality standards and regulations, such as ISO 9001, AS9100, or equivalent.
• Experience in performing audits and leading improvement initiatives.
• Excellent analytical and problem-solving skills.
• Strong interpersonal and communication skills to effectively collaborate with cross-functional teams.
• Ability to train and mentor employees on quality management principles and practices.
• Proficient in using quality management software and tools.
• Six Sigma or Lean certification (nice to have)
• Required Skills
  • Speaking/Presenting: Clearly articulates ideas, opinions, and information in technical presentations and discussions so that the intended purpose is achieved, and the needs of the audience are met
  • Collaboration: Works effectively with others to achieve positive results
  • Creative Thinking: Generates innovative, out-of-the-box approaches and improved solutions
  • Problem-solving: Able to analyze complex problems and formulate different points of attack to come up with viable solutions
  • Prioritization: Coordinates and organizes resources and people in efficient and effective ways to accomplish larger strategies and goals
  • Mentor Courage: Provides direct, honest, fair and constructive feedback and related actions

Job responsibilities

• Design, develop, and implement an effective quality management system that aligns with industry standards and best practices.
• Establish and communicate quality policies, procedures, and guidelines to ensure adherence throughout the organization.
• Collaborate with cross-functional teams to define quality metrics and key performance indicators (KPIs) for monitoring and evaluating product quality.
• Regularly review and assess the effectiveness of the quality management system to identify areas for improvement.
• Ensure compliance with relevant quality standards, regulations, and customer requirements.
• Conduct internal audits to verify compliance and identify non-conformities, and ensure corrective actions are implemented as necessary.
• Coordinate with auditors and stakeholders to facilitate audit processes, ensuring timely completion of audits and resolution of findings.
• Document audit findings, generate comprehensive reports, and recommend corrective and preventive actions to address identified gaps.
• Lead and facilitate QII meetings and improvement initiatives to drive a culture of continuous improvement.
• Collaborate with cross-functional teams to identify opportunities for process optimization, waste reduction, and quality enhancements.
• Foster a collaborative and innovative environment to encourage employee participation in problem-solving and process improvement initiatives.
• Establish and track quality objectives, metrics, and targets to drive performance improvement.
• Develop and implement effective quality improvement programs and initiatives, such as Six Sigma, Lean Manufacturing, or other relevant methodologies.
• Work with product and process teams to identify the potential impacts of new product features and process changes on quality.
• Provide guidance and support to employees at all levels to foster a quality-focused mindset and empower them to contribute to continuous improvement efforts.
• Oversee the day-to-day activities of team members, providing guidance, support, and mentorship to ensure high-quality outcomes.
• Foster a positive and productive team environment, encouraging professional growth and development among team members.
• Conduct regular performance reviews and provide constructive feedback to help team members excel in their roles.

What we offer

Exciting Projects: Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies.

Collaborative Environment:Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance:GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules.We offer you the best quality of work life so that you exceed the expectations of our clients, while achieving your professional and personal ambitions.

Professional Development:Our dedicated Learning & Development team regularly organizes English classes, professional certifications, and technical and soft skill trainings. We also offer the chance to travel internationally

Excellent Benefits:We provide our employees with competitive salaries, family medical insurance, extended paternity leave, annual performance bonuses, and referral bonuses.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.