Project Coordinator

Pro QC International; Sur; On-site; COP 36,000,000 - 72,000,000; Full time

Job summary

Pro QC International in Cali, Colombia, is seeking a Project Coordinator to join the Operations team. You will coordinate inspections and audits with contractors, manage project data, and support account managers with network availability.

The role requires strong communication, organization, and MS Office/CRM skills, with a focus on timely, accurate delivery and customer service excellence.

Qualifications

• Bachelor's degree preferred.
• 3+ years in an office role with supplier/manufacturer exposure.
• Strong customer service and project management skills.
• Excellent communication, interpersonal and negotiation abilities.
• Proficient with Microsoft Office and CRM software.
• Highly organized and solution oriented.
• Detail oriented and able to prioritize.
• Self-starter capable of working under pressure.

Responsibilities

• Coordinate inspections and audits with contractors and suppliers.
• Create and manage jobs in the database for inspection, audit and sourcing projects; process invoices.
• Assist Account Managers by contacting contractors in Pro QC's network to confirm availability.
• Assist the Technical Supervisor with inspection reports review.
• Support ISO 17025 lab's Quality Management System updates.
• Ensure processes and documentation for calibration, maintenance, testing are performed.
• Receive and manage nonconformities from clients and other entities.
• Coordinate internal and external audits and corrective actions.
• Assist with recruitment in Latin America in key locations or when new sources are needed.
• Perform other tasks as assigned.

Skills

Customer service

Project management

Communication

Interpersonal skills

Negotiation

Organization

Attention to detail

Time management

Self-motivation

Education

Bachelor's degree

Tools

Microsoft Office

CRM software

Job description

We are seeking a Project Coordinator to join our Operations team in Cali, Colombia.

• Serves as the regional coordinator to confirm QC contractors for assignments.
• Coordinates inspection and audit projects with contractors and suppliers.
• Creates and manages jobs in the database for inspection, audit, and sourcing projects. Process contractor's invoices.
• Supports Account Managers by contacting contractors in Pro QC's existing network to confirm availability for service requests.
• Assists the Technical Supervisor with inspection reports review.
• Helps in Managing and keeping updated the ISO 17025 certified testing lab's Quality Management System.
• Ensures that all the processes and documentation related to calibration, maintenance, testing, etc. are correctly performed.
• Receives and manages nonconformities from clients and other entities.
• Responsible for the internal and external audits, corrective actions, etc.
• Assists with the recruitment process in Latin America in key locations or when new sources are needed.
• Other tasks as assigned.

Requirements:

• Bachelor's degree preferred.
• 3+ years of working experience in an office environment and with direct communication with suppliers/manufacturers and or trading companies (preferred).
• Strong customer service and project management skills.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in Microsoft Office and CRM software.
• Highly organized and solution-oriented.
• Detail-oriented and able to prioritize.
• Self-starter and able to work efficiently under pressure.

Language Skills:

• English (very good speaking level, reading, and writing)

Computer Skill:

• Good command of Microsoft Office tools such as Excel, Word, email Outlook, and PowerPoint