Product & Retention Analytics Leader (Stock Options)

Felix; Córdoba; Presencial; COP 283.921.000 - 410.108.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Stock options

Annual performance bonus

Health, dental, and vision plans

Unlimited PTO

Parental leave

Descripción de la vacante

Félix is seeking a Product & Retention Analytics Manager to lead a multidisciplinary team across Chat, Retention, AI, and Operations. You will map KPIs, identify drivers and friction, and translate data into actionable insights to improve conversion, retention, and operational efficiency.

You will raise the analytical bar by structuring complex problems, partnering with stakeholders, and building scalable dashboards and analytics frameworks for decision-making.

Formación

• Strong SQL and data analysis skills required.
• Experience with product analytics and funnels.
• Familiarity with Amplitude or Mixpanel and BI tools is important.

Responsabilidades

• Lead analytics for Chat, retention, AI, and operations.
• Map KPIs across customer lifecycle and translate data into actions.
• Develop dashboards and analytical frameworks to monitor funnel performance.

Conocimientos

SQL

Analytical skills

Product analytics

Stakeholder management

Experimentation

AI/LLM familiarity

Fintech experience

Herramientas

Amplitude

Mixpanel

Omni BI

BI tools

Descripción del empleo

Félix is seeking a Product & Retention Analytics Manager to lead a multidisciplinary team across Chat, Retention, AI, and Operations. You will map KPIs, identify drivers and friction, and translate data into actionable insights to improve conversion, retention, and operational efficiency.

You will raise the analytical bar by structuring complex problems, partnering with stakeholders, and building scalable dashboards and analytics frameworks for decision-making.