Pre-Litigation Paralegal Specialist

Job Duck, LLC; Colombia; Remote; COP 40,607,000 - 43,079,000; Full time

Benefits offered by this job

Monthly compensation starting from 115

Paid time off

Parental leave

Professional development and training

Dedicated team support

Job summary

Job Duck, LLC is hiring a Pre-Litigation Paralegal Specialist to support the legal team in the early stages of litigation. You will organize case files, manage medical records and billing documents, and ensure timely follow-ups with providers and clients.

This role emphasizes attention to detail and strong communication in a fast-paced environment. The position is remote with EST daytime hours, offering opportunities for professional development and dedicated team support.

Qualifications

• 1+ year in Legal Assistant or similar role or related BA in Legal Studies.
• Experience in personal injury or pre-litigation preferred.
• Strong attention to detail and accuracy in file management.
• Excellent organizational and documentation skills.
• Strong written and verbal communication skills.
• Ability to follow up with providers and third parties.
• Ability to manage multiple tasks and deadlines.

Responsibilities

• Contact medical providers to confirm balances and billing information.
• Identify health insurance information and subrogation contacts.
• Retrieve missing insurance cards from clients when needed.
• Reconfirm provider balances when verification exceeds 30 days.
• Contact clients to confirm addresses for escrow disbursements or pickup.
• Tag all incoming correspondence into case files.
• Identify missing bills and notify paralegals when documents are needed.
• Confirm payment addresses for providers and insurance carriers.

Skills

Legal support

Attention to detail

Organizational skills

Communication skills

Multitasking

Education

Bachelor's degree in Legal Studies

Tools

Microsoft Office

Case management systems

Job description

JOB DUCK IS HIRING A PRE-LITIGATION PARALEGAL SPECIALIST

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!

Role Overview

The Pre-Litigation Paralegal Assistant plays an essential role in supporting the pre-litigation legal team by ensuring case files are accurate, complete, and well-organized throughout the early stages of litigation. This position works closely with paralegals and attorneys to manage medical records, billing documentation, liens, and settlement-related materials that directly impact case readiness and outcomes. The ideal candidate is highly detail-oriented, patient with follow-up-driven tasks, and comfortable handling complex documentation while maintaining consistent communication with providers and clients. Success in this role requires strong organizational skills, persistence, and the ability to manage multiple deadlines in a fast-paced legal environment. Candidates who enjoy structured case support work and contributing behind the scenes to successful resolutions will thrive in this position.

Schedule:

Monday to Friday 8:30 AM to 5:30 PM EST

Your Responsibilities Will Include but Are Not Limited To:

• Contacting medical providers to confirm balances and billing information
• Identifying health insurance information and subrogation contacts
• Retrieving missing insurance cards from clients when needed
• Reconfirming provider balances when verification exceeds 30 days
• Contacting clients to confirm addresses for escrow disbursements or office pickup
• Properly tagging all incoming correspondence into case files
• Identifying missing bills and notifying paralegals when documents are needed
• Confirming payment addresses for providers and insurance carriers
• Cross-referencing bills between case documents and value screens
• Requesting and tracking reductions and uploading all related documentation
• Assisting with preparing settlement statements and ensuring balances are current
• Disbursing checks and scanning copies into the system for record-keeping
• Reviewing prior file handler notes to verify case accuracy
• Following up on escrow items and confirming final payments or balances
• Completing additional tasks as assigned to support the pre-litigation team
• Opening liens and assisting with lien-related documentation
• Supporting pre-litigation paralegals and attorneys with daily case documentation needs
• Sending medical and billing authorizations to providers and collection agencies
• Tracking response timelines and conducting follow-up when responses are delayed
• Locating account numbers and verifying dates of service and billed amounts
• Confirming all bills and payments are accurately reflected in the value screens
• Supporting pre-litigation paralegals and attorneys by maintaining case documentation and assisting with daily case needs
• Calculating health insurance payments and supporting lien dispute processes
• Confirming advance costs and value screen subtotals against accounting records

What We're Looking For:

• Minimum of 1 year of experience as a Legal Assistant or in a legal support role, and/or a related bachelor's degree in Legal Studies
• Prior experience in personal injury or pre-litigation environments preferred
• Strong attention to detail and accuracy in file management
• Excellent organizational and documentation skills
• Strong written and verbal communication skills
• Ability to consistently follow up with providers and third parties
• Ability to manage multiple tasks and deadlines simultaneously
• Proficiency in Microsoft Office and case management systems
• Ability to work collaboratively with paralegals and attorneys
• Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
• Quiet, distraction-free remote work environment

What's In It for You?

• Monthly compensation starting from 1150 USD to 1220 USD
• Paid time off.
• Parental leave.
• Opportunities for professional development and training
• Dedicated support from our team.
• A chance to work with clients who share our values.