Payments Operations Specialist - Back Office

Nuvei; Bogotá; Híbrido; COP 111.790.392 - 157.205.240; Jornada completa

Descripción de la vacante

Nuvei is seeking a BackOffice Specialist in Bogotá, Colombia, to handle payment processing escalations and account maintenance in a hybrid model. The ideal candidate will exhibit strong technical aptitude and experience in financial services, capable of problem-solving multiple priorities while ensuring the highest level of accuracy.

This role requires collaboration with internal teams and merchants, demanding excellent analytical skills, attention to detail, and proficiency in both English and Spanish. Join a diverse workplace that values empowerment and innovation.

Formación

• Experience in payment processing or a related technical operations environment preferred.
• Ability to manage multiple priorities and meet strict deadlines.

Responsabilidades

• Investigate and resolve escalations and account maintenance requests.
• Perform detailed root-cause analysis for efficient escalation resolution.
• Update merchant profiles and maintain strict data accuracy.

Conocimientos

Technical aptitude

Analytical skills

Problem-solving skills

Attention to detail

English communication

Organizational skills

Understanding of payment systems

Descripción del empleo

Nuvei is seeking a BackOffice Specialist in Bogotá, Colombia, to handle payment processing escalations and account maintenance in a hybrid model. The ideal candidate will exhibit strong technical aptitude and experience in financial services, capable of problem-solving multiple priorities while ensuring the highest level of accuracy.

This role requires collaboration with internal teams and merchants, demanding excellent analytical skills, attention to detail, and proficiency in both English and Spanish. Join a diverse workplace that values empowerment and innovation.