Operations Administrator

MangoTalent; Colombia; À distance; COP 24 000 000 - 48 000 000; Plein temps

Résumé du poste

MangoTalent is seeking an Operations Administrator to manage day-to-day workflows for a fast-growing US-based organization supporting women through golf and networking. You will work closely with leadership to keep operations efficient and scalable, handling events, data, and communications across 30+ chapters.

Ideal candidates are highly organized, detail-oriented, and comfortable with high-volume tasks and structured processes.

Qualifications

• Strong organizational skills and high attention to detail.
• Ability to manage multiple tasks and deadlines simultaneously.
• Proficiency in Google Sheets or Excel (formulas required).
• Go High Level — not just navigation, must be able to set it up and configure it, not just use it.
• Experience with CRM systems or operational platforms.
• Comfortable following structured processes with minimal supervision.
• Reliable and consistent — able to handle repetitive, high-volume work without losing accuracy.
• Stable internet and power.

Responsabilités

• Manage a high-volume support inbox, handling routine member and chapter inquiries
• Support chapter leaders with event updates, scheduling changes, and operational requests
• Build, update, and maintain events using established templates (Wild Apricot, LinkedIn)
• Coordinate event communications: reminders, confirmations, and follow-ups
• Produce recurring monthly materials (event previews, recap emails) using templates
• Process registrations, cancellations, and transfers per policy
• Extract data from multiple systems (Wild Apricot, QuickBooks, etc.) and build reports in Google Sheets or Excel
• Organize data to support leadership decision-making
• Maintain accurate records, documentation, and shared systems across 30+ chapters

Connaissances

Go High Level

Google Sheets

Excel

CRM systems

Data reporting

Organization

Attention to detail

Multitasking

Outils

Wild Apricot

QuickBooks

Description du poste

Only CVs in English will be accepted

Role and Company Overview:

We're hiring an Operations Administrator for a fast-growing, mission-driven US-based organization that connects and empowers women through golf and professional networking. Founded in 2018, they now operate 30+ chapters nationwide and are expanding fast. This is a small, tight-knit team that moves quickly, holds each other accountable, and genuinely believes in what they're building. You'll work directly with the CEO and COO — owning the operational workflows that keep everything running so leadership can focus on growth. If you're someone who gets excited about being part of a mission, loves structure, and thrives on execution — this is your role.

Responsibilities:

• Manage a high-volume support inbox, handling routine member and chapter inquiries


• Support chapter leaders with event updates, scheduling changes, and operational requests


• Build, update, and maintain events using established templates (Wild Apricot, LinkedIn)


• Coordinate event communications: reminders, confirmations, and follow-ups


• Produce recurring monthly materials (event previews, recap emails) using templates


• Process registrations, cancellations, and transfers per policy


• Extract data from multiple systems (Wild Apricot, QuickBooks, etc.) and build reports in Google Sheets or Excel


• Organize data to support leadership decision-making


• Maintain accurate records, documentation, and shared systems across 30+ chapters

Requirements:

• Strong organizational skills and high attention to detail


• Ability to manage multiple tasks and deadlines simultaneously


• Proficiency in Google Sheets or Excel (formulas required)


• Go High Level — not just navigation, must be able to set it up and configure it, not just use it


• Experience with CRM systems or operational platforms


• Comfortable following structured processes with minimal supervision


• Reliable and consistent — able to handle repetitive, high-volume work without losing accuracy


• Stable internet and power

Nice-to-Haves:

• Personal interest or involvement in golf, sports, or women's professional communities


• Familiarity with or passion for women's empowerment or membership-based organizations


• Data analysis experience (pivot tables, reporting insights)


• Experience with Wild Apricot or membership-based platforms


• Exposure to Zapier or workflow automation tools


• Background in event coordination, operations, or membership organizations

Software and Tools Used:

• Go High Level


• Google Workspace (Sheets, Docs, Drive, Gmail, Calendar)