Onboarding Specialist, AI Medical Docs — Bogotá

Nodi; Bogotá; On-site; COP 33,480,000 - 55,800,000; Full time

Job summary

Telepatia in Colombia seeks an on-site onboarding and field support specialist to help doctors adopt AI-powered documentation through the Scribe platform. You will guide first consultations, support users hands-on, and ensure consistent usage that makes the tool indispensable.

Responsibilities include on-site support, monitoring adoption metrics, collecting feedback for product teams, and coordinating with engineers for setup and troubleshooting.

Qualifications

• Clinical research coordination or assistant experience.
• Experience with hospital operations or patient experience roles.
• Experience interacting with doctors is a plus.

Responsibilities

• Provide on-site support to transition to AI-assisted documentation.
• Monitor adoption metrics like consultations per doctor and time to first success.
• Collect feedback and share insights with product and engineering teams.
• Assist with patient consent and ensure compliance.
• Coordinate with Forward Deployed Engineers for setup and troubleshooting.
• Train new users on best practices to maximize accuracy and speed.
• Identify hospital champions to scale usage.
• Guide doctors during first consultations using Telepatia's Scribe platform.

Skills

Clinical coordination

Patient experience

Hospital operations

Medical reps (junior)

Job description

Telepatia in Colombia seeks an on-site onboarding and field support specialist to help doctors adopt AI-powered documentation through the Scribe platform. You will guide first consultations, support users hands-on, and ensure consistent usage that makes the tool indispensable.

Responsibilities include on-site support, monitoring adoption metrics, collecting feedback for product teams, and coordinating with engineers for setup and troubleshooting.