On-Site English Customer Support Specialist – Barranquilla

Resolv Global; Santo Tomás; On-site; COP 9,999,999,999; Full time

Benefits offered by this job

Paid training

Weekly pay

Job summary

Resolv Global in Barranquilla, Colombia, is hiring Customer Service Representatives for on-site support of international operations. You will engage with customers in English, resolve inquiries, and maintain high service standards in a fast-paced environment.

The role suits reliable, motivated individuals with strong communication skills, problem-solving abilities, and a customer-focused mindset who can adapt to structured processes and learn new systems quickly.

Qualifications

• Proven experience in BPO, call center, or customer service environments.
• Strong spoken and written English communication skills.
• Excellent customer service and interpersonal skills.
• Strong problem-solving and critical-thinking abilities.
• Ability to multitask and navigate multiple systems.
• Attention to detail, accuracy, and professionalism.
• Willingness and ability to work on-site in Barranquilla.

Responsibilities

• Communicate with customers and handle inquiries.
• Resolve issues and provide effective solutions.
• Follow structured processes while delivering high service standards.
• Maintain professionalism in a fast-paced environment.

Skills

English communication

Problem solving

Customer focus

Multitasking

Professional communication

Attention to detail

On-site work readiness

Job description

Resolv Global in Barranquilla, Colombia, is hiring Customer Service Representatives for on-site support of international operations. You will engage with customers in English, resolve inquiries, and maintain high service standards in a fast-paced environment.

The role suits reliable, motivated individuals with strong communication skills, problem-solving abilities, and a customer-focused mindset who can adapt to structured processes and learn new systems quickly.