On-Site Customer Service & Tech Support Specialist

Foundever®; Bogotá ciudad; Presencial; COP 28.458.000 - 31.806.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

On-site benefits

Professional corporate environment

Growth and development opportunities

42-hour workweek

Descripción de la vacante

Foundever is seeking a Customer Service and Tech Support Agent in Bogotá for an on-site role. You will handle customer calls with a focus on friendly, accurate support and quick issue resolution.

This position offers a 42-hour workweek in a professional corporate environment with growth opportunities. Prior contact center/BPO experience is preferred and strong English/Spanish communication is valued.

Formación

• Strong customer service orientation.
• Excellent communication skills in English/Spanish.
• Experience in a contact center/BPO environment preferred.

Responsabilidades

• Handle customer calls and provide basic technical support.
• Resolve issues with a focus on first-contact resolution.
• Maintain accurate records of interactions and outcomes.

Conocimientos

Customer service

Communication skills

Positive attitude

Contact center/BPO experience

Descripción del empleo

Foundever is seeking a Customer Service and Tech Support Agent in Bogotá for an on-site role. You will handle customer calls with a focus on friendly, accurate support and quick issue resolution.

This position offers a 42-hour workweek in a professional corporate environment with growth opportunities. Prior contact center/BPO experience is preferred and strong English/Spanish communication is valued.