Moving Concierge, Porch Utilities

Porch.com, Inc.; Colombia; A distancia; COP 25.389.000 - 30.411.000; Jornada completa

Descripción de la vacante

Porch Group is seeking a Moving Concierge in Colombia. You will answer inbound customer calls to sell TV, internet, home phone, and home security services, helping clients move and protect their home.

This role is employed through RemoFirst, with day-to-day guidance from Porch Group. Requirements include 1+ year of call center sales experience, excellent written and spoken English, and the ability to work Monday through Saturday across several CST schedules.

Formación

• 1+ year of call center sales experience.
• Excellent written and verbal English skills.
• Availability to work Monday to Saturday across CST time zones.
• Experience collaborating with global and US-based teams.

Responsabilidades

• Answer inbound customer calls to sell TV, internet, home phone, and home security services.
• Guide clients through Porch Group offerings and move-related services.
• Maintain high-quality customer interactions and documentation.

Conocimientos

Call center sales experience

English proficiency

Flexible schedule

Experience with US/global teams

Descripción del empleo

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers 2) led by advantaged underwriting in insurance 3) to protect the whole home. As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies. In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.

Job Title

Moving Concierge

Location

Colombia

Workplace Type

Remote

Job Details

This role is employed through RemoFirst, Porch Group's Employer of Record partner in Colombia. Your employment will be legally administered through RemoFirst, while your day-to-day work is led by Porch Group.

Job Summary

The future is bright for the Porch Group, and we’d love you to be a part of it as a Moving Concierge. You will play a key role in our business, being part of the Moving Group team, in a Concierge role that will focus on answering inbound customer calls to sell clients to TV, internet, home phone, and home security.

What You Will Bring

• One or more years of call center sales experience
• Excellent written and communication skills in English language
• Availability to work Monday to Saturday, several schedules to cover service hours from 5 am to 9:30 pm CST - 8 hours shift.
• Experience working with global and/or US based business teams
• Workspace: A quiet space to work, an internet connection of at least 50 Mbps download | 10 Mbps upload

What You Will Get

• Monthly salary: COP 2,500,000.00
• Monthly sales incentive: COP 3,000,000.00 target, variable based on individual performance
• You will be eligible to receive sales incentives, subject to program guidelines and approvals.

Our Values

• No Jerks / No Egos
• Be Ambitious
• Solve Each Problem
• Care Deeply
• Together We Win

At Porch Group, we're committed to an inclusive work culture where everyone is respected.

We trust our team members with significant responsibilities, which creates true ownership opportunities and meaningful contributions. This culture of empowerment and accountability drives individual personal growth and our overall company's success!

Today, we are a truly global team hiring for positions (many fully remote) across the United States, Mexico, and India.