Marketing Operations Specialist - Remote Work

BairesDev; Colombia; Remote; COP 124,965,000 - 203,068,000; Full time

Benefits offered by this job

100% remote work

Flexible hours

Paid parental leaves

Hardware and software setup

Supportive mentorship environment

Multicultural global team

Mentorship and growth opportunities

Supportive environment with reviews

Job summary

A leading technology firm is looking for a Platform Support Analyst to join their remote team in Colombia. You will support users by identifying improvement opportunities and assist with internal reviews. The ideal candidate has experience in support roles, is familiar with IT processes, and possesses an advanced level of English. Benefits include excellent compensation in USD, flexible hours, and a multicultural work environment. Join us and advance your career with the top 1% of talent worldwide.

Qualifications

• Experience in support or operations roles.
• Familiarity with IT processes and testing.
• Advanced level of English is required.
• Nice to have: Experience with SQL, dashboards, and KPIs.

Responsibilities

• Support User Acceptance Testing to ensure system functionality.
• Assist with internal reviews to maintain compliance.
• Contribute to continuous improvement initiatives.
• Work with internal teams to support issue reporting and clear communication.

Skills

Support or operations experience

Familiarity with IT processes and testing

Advanced level of English

Experience with SQL

Experience with dashboards

Understanding of KPIs

Tools

SQL

Dashboards

Job description

Overview

At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.

Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.

When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.

Responsibilities

Platform Support Analyst at BairesDev

In this role, you'll work with users across the company to understand processes, identify improvement opportunities, and support changes that enhance operational efficiency. You'll provide support on business systems and internal tools, follow established procedures, and help maintain accountability through regular reviews. Your attention to detail and collaborative approach will be important to success in this role.

• Support User Acceptance Testing to help ensure system functionality meets business requirements.
• Assist with internal reviews to help maintain compliance with established procedures.
• Contribute to continuous improvement initiatives to enhance operational efficiency.
• Work with internal teams to support issue reporting and clear communication.

Qualifications

What we are looking for:

• Experience in support or operations roles.
• Familiarity with IT processes and testing.
• Advanced level of English.
• Nice to have: Experience with SQL, dashboards, and KPIs.

Benefits

How we do make your work (and your life) easier:

• 100% remote work (from anywhere).
• Excellent compensation in USD or your local currency if preferred
• Hardware and software setup for you to work from home.
• Flexible hours: create your own schedule.
• Paid parental leaves, vacations, and national holidays.
• Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent.
• Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.

Apply now and become part of a global team where your unique talents can truly thrive!