Manager, Product Management, Network Products, LAC

Mastercard Inc.; Bogotá ciudad; On-site; COP 180,000,000 - 300,000,000; Full time

Job summary

Mastercard Inc. is seeking a Manager, Product Management for Network Products in the Latin America and Caribbean region. You will own the regional product management agenda, drive adoption, and coordinate with Global Product, Sales, and Delivery to translate global direction into regional priorities.

You will work across markets to optimize a portfolio of Network Products, including Cloud Edge and related solutions, ensuring delivery excellence, customer success, and revenue growth across LAC.

Qualifications

• Experience in product management, sales, technology in payments.
• Knowledge of payment processing, including authorization and settlement.
• Experience across multiple LATAM markets.
• Ability to manage a product portfolio lifecycle.
• Strong commercial and analytical skills.
• Excellent written and verbal communication in English and Spanish; Portuguese a plus.

Responsibilities

• Own regional product management agenda for Network Products.
• Set portfolio priorities, adoption targets, milestones, risks, and success metrics.
• Drive adoption, retention, and expansion with account teams on value propositions and cross-sell opportunities.
• Serve as primary regional liaison for market teams and Global Product, aligning requirements and execution plans.
• Guide customer engagements and implementations with delivery and technical teams, improving support and ownership.
• Lead regional execution of product enhancements, pricing changes, and announcements.
• Monitor portfolio performance and translate insights into executive updates.
• Support introduction of enhancements and new Network Products through market assessment and go-to-market execution.

Skills

Product management

Payments industry

Region experience

Stakeholder management

English & Spanish

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary Manager, Product Management, Network Products, LAC Overview The Manager, Product Management will lead the regional management, commercialization, adoption, and performance of an established portfolio of Network Products across Latin America and the Caribbean. The role will serve as the dedicated regional owner for mature and scaled solutions, helping protect and expand existing revenue streams while ensuring strong customer support, operational execution, and portfolio visibility. Working closely with regional market teams, Global Product, Technology, Customer Delivery, Finance, Legal, Franchise, and other cross‑functional partners, the Manager will translate global product direction into clear regional priorities and execution plans. The role will also identify opportunities to deepen adoption, improve product performance, and support relevant enhancements and new initiatives across LAC.

Key Responsibilities

• Own the regional product management agenda for an assigned portfolio of established Network Products, which may include Cloud Edge, Early Reconciliation, Simulators, Clearing Optimizer, X-Code, and other scaled solutions.
• Set portfolio priorities, plans, adoption targets, milestones, risks, and success metrics, ensuring clear governance and visibility across LAC.
• Drive adoption, retention, and expansion by identifying customer opportunities and partnering with account teams on value propositions, pricing, commercial conversations, and cross‑sell opportunities based on customer needs.
• Serve as the primary regional point of contact for market teams and Global Product, aligning regional requirements, roadmap priorities, dependencies, and execution plans.
• Guide customer engagements and implementations with delivery and technical teams, ensuring responsive support, clear ownership, and timely resolution of escalations. Identify process improvement opportunities and work with relevant teams to enhance the product and simplify solution enablement.
• Lead regional execution of product enhancements, pricing changes, and global or regional announcements, including stakeholder alignment and customer communications.
• Monitor portfolio performance through adoption, revenue, customer feedback, and business reviews, translating insights into actions and executive updates.
• Support the regional introduction of relevant enhancements and new Network Products through opportunity assessment, market prioritization, readiness, and go‑to‑market execution.

All About You:

• Experience in product management, sales, technology, in the payments industry.
• Working knowledge of payment processing, including authorization, clearing, settlement, connectivity, or adjacent network capabilities, is preferred.
• Experience working across multiple Latin American and Caribbean markets, or in another complex regional environment, is preferred.
• Demonstrated ability to manage and grow a product portfolio across its lifecycle, including strategy, adoption, performance management, and customer engagement.
• Experience identifying cross‑sell opportunities and recommending related solutions based on customer needs.
• Strong commercial and analytical skills, with the ability to connect customer needs and product value to clear priorities, measurable outcomes, and revenue opportunities.
• Excellent stakeholder management and influencing skills, with the judgment and accountability to lead multiple workstreams independently across markets and functions.
• Clear and effective written and verbal communication in English and Spanish, with the ability to engage both business and technical audiences. Portuguese is a plus.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.