Logistics Support Analyst

Michael Page Colombia; Bogotá; Hybrid; COP 31,248,000 - 50,220,000; Full time

Benefits offered by this job

Hybrid work model (3x2)

Connectivity allowance COP 250,000

Meal allowance COP 175,091

Temporary six-month contract

Job summary

Michael Page Colombia busca un/a Coordinador/a de Documentación de Transporte para apoyar la coordinación con agentes y proveedores en logística sanitaria internacional.

Se valorará disponibilidad para contrato temporal de 6 meses, modelo híbrido (3x2) y habilidades en inglés (B2+). Se gestionarán certificados, documentos y comunicaciones por correo.

Qualifications

• Inglés avanzado (B2+), comunicación verbal y escrita clara.
• 1–2 años de experiencia en soporte administrativo, operaciones o gestión de documentos.
• Experiencia revisando documentación y manteniendo información precisa.
• Experiencia gestionando solicitudes por correo y seguimiento de tareas.
• Experiencia coordinando con proveedores, agentes o partes internas.
• Buenas habilidades organizativas y enfoque proactivo para gestionar múltiples solicitudes.

Responsibilities

• Monitorear certificaciones de conductores y cumplimiento de documentación.
• Gestionar solicitudes de agentes, seguimiento de correos y respuestas a partir de inbox compartido.
• Mantener registros precisos y actualizados de certificaciones y cumplimiento.
• Coordinar comunicaciones con agentes y proveedores sobre documentos pendientes.
• Escalar incidencias complejas al supervisor correspondiente.

Skills

Inglés (B2+)

Organización

Gestión de correo

Comunicación

Tools

Email management

Job description

• Monitor driver certifications and compliance documentation for the USA.
• Manage agent requests, supply tracking, and email follow-ups.

Acerca de nuestro cliente

Our client is a global logistics provider specializing in time-sensitive healthcare shipments. The company supports pharmaceutical companies, clinical trials, and healthcare organizations worldwide. Its operations focus on shipment integrity, temperature control, and reliable delivery of sensitive medical products.

Descripción

• Monitor driver certifications and ensure agents meet established training and compliance requirements.
• Review certification records and documentation to identify missing information, discrepancies, or expired documents.
• Maintain accurate and up-to-date records related to certifications and compliance.
• Manage shared email inboxes and respond to requests from agents, vendors, and internal teams.
• Follow up proactively on outstanding emails and requests to ensure timely resolution.
• Track supply requests and support the appropriate supply fulfillment process.
• Ensure supplies are dispatched correctly and that agents receive the required materials.
• Coordinate communications with agents and vendors regarding pending requests and documentation.
• Escalate complex issues, delays, or unresolved requests to the appropriate supervisor.
• Maintain organized records and provide administrative support to the Agent Coordination team.

Perfil buscado (h/m)

A successful Transport Documentation Coordinator should have:

• Advanced english proficiency (B2+), with the ability to communicate clearly both verbally and in writing.
• 1-2 years of experience in administrative support, operations support, document management, or records processing.
• Experience reviewing documentation, checking records for discrepancies, and maintaining accurate information.
• Experience managing email requests, following up on pending tasks, and ensuring timely resolution.
• Experience coordinating with external providers, vendors, agents, or internal stakeholders.
• Strong organizational skills, attention to detail, and a proactive approach to managing multiple requests.

Desirable experience

• Previous experience in logistics, transportation, or supply chain operations.
• Experience monitoring driver certifications, training records, or compliance documentation.
• Experience working in pharmaceutical, healthcare, or other regulated environments.

Qué Ofrecemos

• Hybrid work model (3x2), combining remote work and office attendance after the 2nd month and approval of remote work (includes connectivity allowance of $250,000 COP)
• Temporary employment contract, with an estimated duration of six months, with posibility to apply to internal positions.
• Meal allowance of $175,091 COP
• Competitive salary
• The opportunity to gain experience in an international healthcare logistics environment.
• Exposure to global operations and collaboration with international teams.