Legal Billing Administrator

Job Duck, LLC; Colombia; Remote; COP 35,843,000 - 38,844,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Professional development

Dedicated team support

Job summary

Job Duck, LLC: A remote Legal Billing Administrator role supporting US-based clients. Responsible for billing cycles, timekeeping review, and collections while handling confidential financial information with discretion. Strong communication skills and independent work ethic are essential for timely invoicing and client follow-up.

The position offers a structured schedule (EST/EDT) with opportunities for professional development and remote, distraction-free work.

Qualifications

• 2+ years of billing, AR, or administrative support in professional services.
• Experience with billing, invoicing, collections, and reconciliation.
• Legal industry experience preferred, with familiarity of law firm workflows.
• Proficiency with Lawmatics or similar legal CRM is a plus.
• Strong written and verbal English communications; detail-oriented and organized.

Responsibilities

• Monitor client retainers, payment schedules, and outstanding balances with timely follow-up.
• Manage billing cycle: pre-bills, adjustments, final invoices, and records.
• Review timekeeping/billing entries; resolve discrepancies with attorneys/staff.
• Coordinate with attorneys on nonpayment issues and escalation needs.
• Update AR reports, cash flow forecasts, and payment reconciliation.
• Respond to billing inquiries, explain invoices, and handle disputes professionally.
• Process client payments and ensure correct application to accounts.
• Maintain accurate records and manage recurring deadlines independently.

Skills

Billing experience

Accounts receivable

Law firm experience

CRM software (Lawmatics)

MS Outlook & Excel

English communication

Detail-oriented

Independent work style

Tools

Lawmatics

Microsoft Outlook

Excel

Job description

JOB DUCK IS HIRING A LEGAL BILLING ADMINISTRATOR

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!

Role Overview

Job Duck is seeking a highly organized and detail-oriented Legal Billing Administrator to support the accurate and timely management of billing, accounts receivable, payment processing, and collections activities. This role plays an important part in maintaining healthy financial operations by reviewing timekeeping records, preparing invoices, monitoring payments and retainers, and following up professionally on outstanding balances. The ideal candidate is proactive, dependable, and comfortable communicating with clients and internal team members while handling sensitive financial information with discretion. Someone who enjoys working independently, identifying discrepancies, maintaining accurate records, and keeping recurring financial processes moving on schedule will thrive in this position. This is an excellent opportunity for a resourceful professional who takes ownership of their work while knowing when to escape exceptions or matters requiring additional review.

Schedule:

Monday to Friday from 8:00 AM - 5:00 PM [EST][EDT] (United States of America)

Your Responsibilities Will Include but Are Not Limited To:

• Monitoring client retainers, installment schedules, payment arrangements, and outstanding balances, while providing timely and professional follow-up on payments and replenishments.
• Managing the billing cycle, including preparing pre-bills, processing approved adjustments, generating final invoices and statements, and maintaining accurate billing records.
• Reviewing timekeeping and billing records for accuracy and completeness and following up with attorneys and staff to resolve missing entries or discrepancies.
• Coordinating with attorneys and team members regarding nonpayment concerns, recurring billing issues, and accounts requiring escalation.
• Maintaining accurate billing and collections records, updating cash flow forecasts, and preparing accounts receivable, collections, and payment reports.
• Responding to client billing inquiries and clearly explaining invoices, payment status, retainers, and payment processes while escalating disputes or exceptions as needed.
• Processing and reconciling client payments, ensuring transactions are applied to the correct accounts and investigating missing, delayed, or incorrectly recorded payments.
• Managing accounts receivable and collections activities, including contacting clients regarding overdue balances, tracking collection efforts, monitoring aging accounts, and escalating accounts requiring additional action.

What We’re Looking For:

• 2+ years of experience in billing, accounting support, administration, or a similar role within a professional services environment
• Previous law firm experience preferred
• Experience with billing, invoicing, accounts receivable, collections, payment processing, and reconciliation
• Experience with Lawmatics or similar legal CRM/practice management software preferred
• Proficiency with Microsoft Outlook and Excel
• Strong written and verbal English communication skills, including professional business writing and proofreading
• Excellent attention to detail, organization, and time management skills
• Ability to identify and resolve billing or payment discrepancies
• Ability to independently manage recurring deadlines, maintain accurate financial records, and take ownership of processes
• Strong judgment and discretion when handling confidential client and financial information
• Professional and confident communication when following up with clients, attorneys, and staff
• Proactive, dependable, and collaborative work style
• Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
• Quiet, distraction-free remote work environment

What’s In It for You?

• Monthly compensation starting from 1015 USD to 1100 USD
• Paid time off.
• Parental leave.
• Opportunities for professional development and training
• Dedicated support from our team.
• A chance to work with clients who share our values.