Learning Consultant: Global Learner Experience & Support

goFLUENT; Colombia; Presencial; COP 36.000.000 - 90.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Dynamic startup-like experience

Full onboarding and mentoring

Team-building events

Descripción de la vacante

A leading language solutions provider is seeking a Learning Consultant in Bogotá to enhance the learner experience through effective communication and support. You will guide learners through their language journey and collaborate with teams to ensure top-notch service. Ideal candidates will have a Bachelor’s degree, strong customer service skills, and be empathetic communicators. Enjoy a dynamic environment and opportunities for professional growth while helping learners succeed.

Formación

• Native Spanish speaker with good English (B1 or above).
• 1 year of experience in customer service.
• Internet savvy.

Responsabilidades

• Become an expert on products and services for learners.
• Communicate effectively with learners through various channels.
• Proactively optimize internal procedures.

Conocimientos

Excellent communication skills

Customer support experience

Empathy

Organizational skills

Adaptability

Educación

Bachelor’s/College Degree in any field

Herramientas

MS Office

Google Docs

Open Office

Descripción del empleo

A leading language solutions provider is seeking a Learning Consultant in Bogotá to enhance the learner experience through effective communication and support. You will guide learners through their language journey and collaborate with teams to ensure top-notch service. Ideal candidates will have a Bachelor’s degree, strong customer service skills, and be empathetic communicators. Enjoy a dynamic environment and opportunities for professional growth while helping learners succeed.