Lead Site Reliability Engineer

EPAM Systems; Colombia; On-site; COP 120,000,000 - 180,000,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off and sick leave

Upskilling, reskilling and certif.

Global career opportunities

EPAM Employee Groups

Job summary

EPAM Systems is seeking a hands-on Lead Site Reliability Engineer to maintain, enhance, and support a Java services ecosystem. You will strengthen reliability, observability, and on-call practices across critical services while collaborating with a backend engineering team in Colombia.

You will lead incident response, design scalable monitoring, and drive reliability improvements using cloud-native tooling and Gradle-based Java services.

Qualifications

• 5+ years of experience in Site Reliability Engineering or DevOps for distributed systems.
• Strong experience with Amazon Web Services in production environments.
• Strong experience with Amazon DynamoDB and Amazon ElastiCache operations.
• Proven experience with observability and troubleshooting in distributed systems using logs and telemetry.
• Hands-on experience with Git-based workflows.
• Hands-on experience with Gradle in Java service environments.
• Leadership skills to guide reliability improvements and support operational decision-making.
• Incident response skills to communicate operational issues clearly and concisely in writing.
• Fast learning ability to absorb information quickly and apply it during on-call support.
• SLO management skills to track, evaluate, and improve reliability through repeatable processes.
• English proficiency: B2 (Upper-Intermediate)

Responsibilities

• Provide on-call support for Java backend identity services during business hours.
• Troubleshoot complex production issues using logs and telemetry to identify root causes.
• Prepare and deploy patches to address issues in cloud infrastructure.
• Implement reliability improvements for key identity services through practical code and configuration changes.
• Build and refine metrics and dashboards to enable rapid assessment of platform health.
• Monitor SLOs across backend services and drive remediation when error rates increase.
• Create and improve runbooks to standardize operational responses across services.

Skills

SRE / DevOps

AWS

DynamoDB

ElastiCache

Observability

Git

Gradle

Leadership

Incident response

SLO management

English B2

Tools

Kubernetes

Terraform

Grafana

Apache Kafka

New Relic

Job description

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are looking for a hands-on Lead Site Reliability Engineer to maintain, enhance, and support a Java services ecosystem while partnering closely with a backend engineering team. You will strengthen reliability, observability, and on-call practices across critical services.

Responsibilities

• Provide on-call support for Java backend identity services during business hours
• Troubleshoot complex production issues using logs and telemetry to identify root causes
• Prepare and deploy patches to address issues in cloud infrastructure
• Implement reliability improvements for key identity services through practical code and configuration changes
• Build and refine metrics and dashboards to enable rapid assessment of platform health
• Monitor SLOs across backend services and drive remediation when error rates increase
• Create and improve runbooks to standardize operational responses across services

Requirements

• 5+ years of experience in Site Reliability Engineering or DevOps for distributed systems
• Strong experience with Amazon Web Services in production environments
• Strong experience with Amazon DynamoDB and Amazon ElastiCache operations
• Proven experience with observability and troubleshooting in distributed systems using logs and telemetry
• Hands-on experience with Git-based workflows
• Hands-on experience with Gradle in Java service environments
• Leadership skills to guide reliability improvements and support operational decision-making
• Incident response skills to communicate operational issues clearly and concisely in writing
• Fast learning ability to absorb information quickly and apply it during on-call support
• SLO management skills to track, evaluate, and improve reliability through repeatable processes
• English proficiency: B2 (Upper-Intermediate)

Nice to have

• Kubernetes
• Terraform
• Grafana
• Apache Kafka
• New Relic

We offer

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

EPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.