Senior Site Reliability Engineer

EPAM Systems; Colombia; Vor Ort; COP 90.000.000 - 150.000.000; Vollzeit

Benefits dieser Stelle

Healthcare benefits

Paid time off and sick leave

Upskilling, reskilling and cert.

LinkedIn Learning access

Global career opportunities

Volunteer and community involvement

Zusammenfassung

EPAM Systems is seeking a hands-on Senior Site Reliability Engineer to maintain and enhance a Java services ecosystem, strengthening reliability, observability, and operational readiness. You will partner with engineering stakeholders, contribute during on-call efforts, and drive measurable SLO improvements.

The role requires 3+ years in SRE/DevOps, hands-on AWS, DynamoDB, ElastiCache, and strong observability.

Qualifikationen

• 3+ years of SRE/DevOps experience supporting production services.
• On-call support experience for backend service ecosystems.
• Incident response skills using logs and telemetry to identify root causes.
• Hands-on AWS experience.
• DynamoDB and ElastiCache experience.
• Git proficiency for code changes and reviews.
• Gradle knowledge in Java service environments.
• Strong observability and troubleshooting in distributed systems.
• Clear written communication during live incidents.
• English proficiency: B2 Upper-Intermediate.

Aufgaben

• Provide on-call support for Java backend services during business hours.
• Troubleshoot complex distributed system issues using logs and telemetry.
• Identify root causes and drive incident resolution through actionable changes.
• Prepare and deploy patches to address cloud infrastructure issues.
• Define and improve service metrics and dashboards to assess platform health.
• Improve reliability and observability posture for key services.
• Create and refine runbooks to standardize operational response.
• Track and improve SLOs through repeatable processes.
• Submit code changes that improve SLOs when errors occur.
• Communicate operational issues clearly and concisely in writing during incidents.

Kenntnisse

On-call support

Incident response

Java backend

Observability

AWS

DynamoDB

ElastiCache

Git

Gradle

Distributed systems

English (B2)

Tools

AWS

DynamoDB

ElastiCache

Git

Gradle

Kubernetes

Terraform

Grafana

New Relic

Kafka

Jobbeschreibung

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are seeking a hands‑on Senior Site Reliability Engineer to maintain, enhance, and support a Java services ecosystem while strengthening reliability, observability, and operational readiness. You will partner closely with engineering stakeholders, contribute during on‑call efforts, and drive measurable SLO improvements.

Responsibilities

• Provide on-call support for Java backend services during business hours
• Troubleshoot complex distributed system issues using logs and telemetry
• Identify root causes and drive incident resolution through actionable changes
• Prepare and deploy patches to address cloud infrastructure issues
• Define and improve service metrics and dashboards to assess platform health
• Improve reliability and observability posture for key services
• Create and refine runbooks to standardize operational response
• Track and improve SLOs through repeatable processes
• Submit code changes that improve SLOs when errors occur
• Communicate operational issues clearly and concisely in writing during incidents

Requirements

• 3+ years of SRE/DevOps experience supporting production services
• Strong on-call support experience for backend service ecosystems
• Proven incident response skills using logs and telemetry to find root causes
• Hands‑on Amazon Web Services experience
• Solid Amazon DynamoDB experience
• Solid Amazon ElastiCache experience
• Strong Git skills for contributing and reviewing code changes
• Working Gradle knowledge in Java service environments
• Strong observability and troubleshooting skills in distributed systems
• Clear written communication skills for live incident updates
• Fast learning ability to absorb information quickly and apply it under pressure
• English proficiency: B2 Upper-Intermediate

Nice to have

• Kubernetes experience
• Terraform experience
• Grafana dashboarding experience
• New Relic monitoring experience
• Apache Kafka experience

We offer

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

EPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.