Cash And Trade Processing Supervisor

12240 Colrepfin Ltda; Girardot; On-site; COP 36,000,000 - 60,000,000; Full time

Job summary

12240 Colrepfin Ltda is seeking a LATAM CSC Payments Analyst (C10) to ensure accurate and timely transaction processing in coordination with the Transaction Services team and SLAs across countries.

The role emphasizes applying knowledge of technical concepts to drive process improvements, support vendor collaboration, and deliver high client satisfaction. 0–2 years experience and a Bachelor's degree are required.

Qualifications

• 0–2 years of related work experience.
• Proficient understanding of the systems development lifecycle.
• Understanding of emerging technologies.
• Strong verbal and written communication.
• Strong analytical and presentation skills.

Responsibilities

• Identify and implement technology capabilities to reduce client inquiries and manual touch points.
• Research treasury and client trends and propose solutions.
• Collaborate with vendors, technology, and client operations to prototype solutions.
• Increase operating efficiency and improve client experience.
• Support high rates of client adoption.
• Ensure requirements meet business and client needs throughout development.
• Assess risk and ensure compliance, safeguarding Citi and assets.
• Translate direction into actionable steps and ensure timely execution.
• Provide oversight on execution and address gaps to meet standards.
• Exercise judgement in managing day-to-day responsibilities.

Skills

SDLC skills

Emerging technologies

Verbal communication

Analytical skills

Presentation skills

Education

Bachelor's/University degree

Job description

The LATAM CSC Payments Analyst (C10) is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team and aligned to the Service Level Agreement with countries. The overall objective is to apply working knowledge of technical concept to recommend process improvements, and complete team deliverables efficiently.

Responsibilities

• Research, identify and recommend technology capabilities that enable the reduction of client inquiries and manual touch points
• Research current treasury and client operational trends and suggest solutions
• Work in partnership with vendors, technology, and client operations teams to prototype innovative solutions
• Propose and implement solutions that will increase operating efficiency and lead to an improved client experience
• Assist efforts to help drive high rates of client adoption
• Ensure requirements are clearly stated and that business and client needs are met throughout development
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Support execution of business decisions within the function by translating direction into actionable steps and ensuring effective follow-through. Address non-routine situations and practical challenges by applying judgement to identify solutions or take decisions within scope. Support effective functioning of the business area by ensuring processes are implemented consistently and outputs meet expected standards. Will operate across varied and evolving situations, exercising discretion to respond to changing requirements and priorities, while ensuring reliability, timeliness, and quality in execution within defined scope.
• Applies domain expertise and advanced analytical capability to deliver outputs aligned with established standards and professional benchmarks. Will evaluate business requirements by analyzing complex issues, forming well-reasoned views, and recommending practical, implementable solutions. Apply structured thinking, analytical rigor, and creativity in approaching work, particularly in situations where standard methodologies may require refinement. Exercise sound professional judgement in interpreting requirements and determining appropriate courses of action, taking into account the broader business context and potential implications.
• Independently exercise judgement and decision-making in managing day-to-day responsibilities, including evaluating complex situations, resolving issues, and determining appropriate courses of action. Drive and influence delivery of work within area of responsibility, contributing to operational priorities and ensuring progress against timelines. Will be accountable for delivery outcomes, including quality and timelines, and may have a measurable impact on business results within scope. In addition, will provide oversight on execution by reviewing outputs, guiding approach where required, and addressing gaps to ensure delivery meets expected standards. Take ownership of decisions and deliverables within remit, applying analytical thinking and professional expertise to solve problems and ensure effective outcomes.

Qualifications

• 0-2 years of experience in a related role
• Proven system development lifecycle skills
• Proficient understanding of emerging technologies
• Effective verbal and written skills
• Effective analytic and presentation skills

Education

• Bachelor's/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group

Operations - Transaction Services

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Job Family

Cash Management

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Time Type

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.