KYC Onboarding Specialist – LATAM

Testing Site - JPMC; Bogotá; On-site; COP 72,000,000 - 110,000,000; Full time

Job summary

Testing Site - JPMC in Bogotá seeks an experienced KYC Analyst to support onboarding and renewal of client records in alignment with regulatory standards. You will assist in everyday KYC operations, escalate issues, and coordinate with Front Office for case prioritization and capacity planning.

The role requires a bachelor’s degree and at least 5 years of KYC experience, with strong communication skills and knowledge of AML policies.

Qualifications

• Bachelor’s Degree in Business Administration, Finance, Law, Engineering or related.
• Minimum 5 years’ experience with KYC and local documentation requirements for onboarding clients.
• Excellent verbal, written and interpersonal communication skills.
• Understanding AML policies and internal procedures in accordance with local and global principles.

Responsibilities

• Support the day to day management of the KYC process to onboard and renew KYC records to regulatory standards with high quality and while meeting tight deadlines
• Support the Onboarding Manager to manage relationships with a Front Office sub-LOB, prioritize and assign case work for the team and serve as the primary point of escalation for team members
• Supports Onboarding Manager to coordinate case prioritization, capacity planning, and assign cases to sub-LOB team members. Includes organizing engagement with Front Office by client families, across new on-boardings and renewals
• Serve as primary point of escalation for subordinate KYC Analyst team issues to Onboarding Managers or relevant stakeholder. Proactively highlight potential issues to management
• Keep informed of and ensure team members apply any changes to processes and procedures and regulatory change

Skills

KYC knowledge

Regulatory understanding

Communication skills

Education

Bachelor's degree in Business Administration/Finance/Law/Engineering

Job description

Testing Site - JPMC in Bogotá seeks an experienced KYC Analyst to support onboarding and renewal of client records in alignment with regulatory standards. You will assist in everyday KYC operations, escalate issues, and coordinate with Front Office for case prioritization and capacity planning.

The role requires a bachelor’s degree and at least 5 years of KYC experience, with strong communication skills and knowledge of AML policies.