Kubernetes Platform Support Engineer (DevSecOps)

Capgemini Engineering

Bogotá ciudad

On-site

COP 7,200,000 - 12,000,000

Full time

6 days ago

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Job summary

Capgemini Engineering in Bogotá, Colombia, is seeking a skilled Support Engineer to provide operational and troubleshooting support for Kubernetes-based platform services, Port.io, and Argo DevSecOps. You will collaborate with developers, operations teams, and clients to ensure stability, performance, and reliability.

The role emphasizes container orchestration, cloud-native deployments, scripting in Bash/Python, and hands-on incident management, with on-call rotation and ongoing documentation

Qualifications

Proven experience managing Kubernetes clusters in production cloud and on-prem environments.
Familiarity with Port.io or similar platform services and cloud-native technologies.
Strong understanding of containerization (Docker).
Proficiency in writing and debugging Helm charts and Kubernetes manifests.
Knowledge of CI/CD pipelines and deployment automation tools like Jenkins, ArgoCD, and GitLab CI.
Experience with monitoring/logging tools like Dynatrace, Prometheus, Grafana, Kibana, or ELK stack.
Strong troubleshooting in networking, Linux, and distributed systems.
Scripting in Bash and Python for automation.
Problem-solving mindset with proactive issue resolution.
Ability to collaborate across technical and non-technical teams.
Excellent organizational skills and customer-focused communication.

Responsibilities

Provide technical support for Kubernetes clusters, Port.io, Argo DevSecOps platforms, and resolve customer issues to ensure system reliability.
Monitor health and performance of Kubernetes, Port.io, and Argo environments using Dynatrace, Prometheus, Grafana, and Kibana.
Investigate and troubleshoot networking, storage, security, and deployments within Kubernetes.
Collaborate with development and operations to improve platform stability and automate maintenance.
Help troubleshoot container images from teams facing run-time challenges.
Manage and optimize Helm charts, Argo CD, Flux CD, YAML configurations, and deployment artifacts.
Configure and maintain GitLab CI runners.
Develop and maintain documentation for support processes, guides, and best practices.
Ensure timely incident resolution and communicate status to stakeholders.
Participate in on-call rotation for 24/7 support coverage.

Skills

Kubernetes

Port.io

Argo DevSecOps

Docker

Helm charts

Argo CD

Flux CD

YAML

GitLab CI

Dynatrace

Prometheus

Grafana

Kibana

ELK stack

Jenkins

Bash

Python

CI/CD

GitLab Runners

Tools

GitLab CI runners