DevOps Engineer

Capgemini; Bogotá ciudad; Hybrid; COP 60,000,000 - 120,000,000; Full time

Job summary

Capgemini in Bogota is seeking a skilled Support Engineer to join our Kubernetes-based platform support team. You will provide operational and troubleshooting support for Port.io, Argo DevSecOps framework, and related services to ensure platform reliability.

You will monitor clusters with Dynatrace, Prometheus, Grafana, and Kibana; collaborate with engineering and operations teams; manage Helm charts, Argo CD, Flux CD, YAML configurations, and GitLab CI runners; and participate in an on-call

Qualifications

• Proven experience managing Kubernetes clusters in production environments.
• Familiarity with Port.io or similar platform services.
• Strong understanding of Docker-based containerization.
• Experience with CI/CD pipelines and deployment automation tools.
• Experience with monitoring/logging tools such as Dynatrace, Prometheus, Grafana, Kibana.

Responsibilities

• Provide operational and troubleshooting support for Kubernetes-based platforms.
• Monitor health and performance of clusters using Dynatrace, Prometheus, Grafana, Kibana.
• Collaborate with developers and operations to improve platform stability and automate tasks.
• Manage Helm charts, Argo CD, Flux CD, YAML configurations, and deployment artifacts.
• Support GitLab CI runners and participate in on-call rotation for 24/7 coverage.

Skills

Kubernetes expertise

Customer-focused

Team collaboration

Problem-solving

Effective communication

Tools

Kubernetes

Port.io

Argo CD

Flux CD

GitLab CI

Prometheus

Grafana

Dynatrace

Kibana

Jenkins

Docker

Helm

Job description

# DevOps EngineerBogotaApply for this job* Permanent* Experienced Professionals* Software Engineering* ID 572534-en\\_USAt Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.## Job Description**Your Role:** We are seeking a skilled, customer-focused Support Engineer to join our team. This role involves providing operational and troubleshooting support for our Kubernetes-based platform services, including Port.io, and CI/CD DevSecOps framework called Argo. The ideal candidate will have a deep understanding of container orchestration, cloud-native application deployments using DevSecOps frameworks, and troubleshooting distributed systems. As a Support Engineer, you will work closely with developers, operations teams, and clients to ensure the stability, performance, and reliability of our platform services.* Provide technical support for Kubernetes clusters, Port.io platform services, Argo DevSecOps platform, and resolving customer issues and ensuring system reliability.* Monitor the health and performance of Kubernetes clusters, Port.io, and Medtronic’s Argo environments using tools like Dynatrace, Prometheus, Grafana, and Kibana.* Investigate and troubleshoot issues related to networking, storage, security, and application deployments within Kubernetes.* Collaborate with development and operations teams to improve platform stability and automate routine maintenance tasks.* Help troubleshoot container images from teams experiencing challenges getting their containers to run correctly* Manage and optimize Helm charts, Argo CD, Flux CD, YAML configurations, and other deployment artifacts.* Using, configuring, and maintaining GitLab CI runners.* Develop and maintain documentation for support processes, troubleshooting guides, and best practices.* Ensure timely resolution of incidents and communicate status updates to stakeholders.* Participate in an on-call rotation to provide 24/7 support coverage.**Your Profile:*** Proven experience in managing and supporting Kubernetes clusters in production cloud and on-prem environments.* Familiarity with Port.io (or similar platform services) and cloud-native technologies. • Strong understanding of containerization technologies such as Docker.* Proficiency in writing and debugging Helm charts and Kubernetes manifests.* Knowledge of CI/CD pipelines and deployment automation tools like Jenkins, ArgoCD, and GitLab CI.* Experience with monitoring and logging tools like Dynatrace, Prometheus, Grafana, Kibana, or ELK stack.* Strong troubleshooting skills in networking, Linux systems, and distributed systems.* Familiarity with scripting languages (e.g., Bash, Python) for automation.* Problem-solving mindset with a proactive approach to identifying and resolving issues.* Ability to work collaboratively in a team and communicate effectively across technical and non-technical audiences.* Strong organizational skills with the ability to manage multiple tasks and priorities.* Excellent communication skills and a customer-first attitude.**#LI-DC10****#LI-Remote**