Junior Collections Analyst

Gallagher; Medellín; Presencial; Confidencial; Jornada completa

Descripción de la vacante

Gallagher is hiring a Junior Collections Analyst to manage client payments and strengthen relationships in Medellín, Colombia. You will handle payment queries and ensure timely collection while collaborating with internal teams.

You will work with Spanish and English, plus a numerical bachelor’s background, to explain complex issues simply and maintain accuracy and compliance.

Formación

• 1+ years of accounting or credit control experience.
• Fluent in Spanish and English; Portuguese a plus.
• Strong numeric and communication skills.

Responsabilidades

• Be the main point of contact for clients on payment queries.
• Manage client accounts to ensure timely collection of funds.
• Monitor metrics like debt and unallocated cash with reporting tools.
• Reconcile daily cash transactions and raise payments promptly.

Conocimientos

Accounting

Credit control

Client interaction

Educación

Bachelor's degree in numerical subject

Descripción del empleo

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

Are you passionate about managing financial transactions and building strong client relationships? As an Junior Collections Analyst, you’ll play a vital role in ensuring the secure and efficient handling of client funds. Your work will directly support

How You’ll Make an Impact

In this role, you’ll:

• Be the main point of contact for clients, addressing payment-related queries and ensuring smooth financial operations.
• Manage client accounts to ensure timely collection and payment of funds, resolving issues proactively.
• Monitor financial metrics like debt, funding, and unallocated cash using reporting tools to maintain accuracy and compliance.
• Reconcile daily cash transactions, calculate exchange rates, and raise payments promptly.
• Collaborate with internal teams to resolve queries and improve processes.

Your work will ensure financial accuracy, compliance, and efficiency, helping clients and teams achieve their goals.

About You

We’re looking for someone who:

• Has 1+ years of experience in accounting, credit control, or client interaction.
• Is fluent in Spanish and English (Portuguese is a plus but not required).
• Holds a Bachelor’s degree in a numerical subject.
• Can manage financial transactions with precision and explain complex issues in simple terms.
• Thrives in a collaborative environment and is committed to delivering excellent client service.