Jr. IT Support/ Apple Technical Specialist
Empresaconfidencial
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Job summary
Empresaconfidencial in Bogotá is seeking a Jr. IT Support Technician/Apple Technical Specialist with expertise in Macintosh OS, Apple hardware and Google Workspace.
This full-time on-site role requires 2 years’ experience and a passion for customer service. You will support multiple employee locations, troubleshoot issues, and maintain hardware and software across Apple ecosystems, Google Workspace, JAMF Pro, Salesforce and Microsoft Office.
Qualifications
- 2 years of experience
- Experience as Apple Technician in Mac center stores
- Proficiency in Macintosh OS and Apple Hardware, troubleshooting, and customer service
- Experience with Google Workspace, JAMF Pro, Salesforce, Microsoft Office
- Ability to conduct research into a wide range of computing issues as required
- Able to read and understand technical manuals
- Serving multi employee locations
- Familiar with general cloud software
- Experience in troubleshooting and resolving issues
- Ability to deliver outstanding customer service and demonstrate professionalism while maintaining composure in stressful situations
Skills
Tools
Job description
We are a tech company seeking a Jr. IT Support Technician/ Apple Technical Specialist with expertise in Macintosh OS, Apple hardware and google suite
Bogota. Full time On-site position.
Monday to Friday - 9am to 6pm
What you'll need:
- 2 year’s experience
- Highly desible experience as Apple Technician in Mac center stores.
- Proficiency in Macintosh OS and Apple Hardware, troubleshooting, and customer service.
- Experience with Google Workspace, JAMF Pro, SalesForce, Microsoft Office
- Ability to conduct research into a wide range of computing issues as required.
- Able to read and understand technical manuals.
- Serving multi employee locations.
- Familiar with general cloud software
- Experience in troubleshooting and resolving issues.
- Ability to deliver outstanding customer service and demonstrate professionalism while maintaining composure in stressful situations.
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