IT Infrastructure Analyst - Hybrid On-Site/Remote IT Ops

Empresaconfidencial; Bogotá ciudad; Hybrid; COP 60,000,000 - 90,000,000; Full time

Job summary

Empresaconfidencial in Bogotá seeks an experienced IT Specialist to manage and maintain IT equipment, and to install and configure systems on servers. You will provide second-level support on-site Monday to Thursday, with Fridays from home, and direct employment with the company.

You will monitor backups, vulnerability scans, security bulletins, and OS updates; participate in IT infrastructure development; manage inventory; and engage with vendors for procurement.

Qualifications

• At least 5 years of experience in IT-related roles.
• Advanced knowledge of IT systems, hardware, and software.
• Excellent spoken and written English.
• Strong teamwork and interpersonal skills.
• Service-oriented mindset and ability to assist non-technical users.
• Proactive approach to improving IT processes and services.

Responsibilities

• Manage and maintain IT equipment and systems.
• Perform system and software installations and configurations on servers.
• Provide second-level technical support.
• Support monitoring of backups, vulnerability scans, security bulletins, and updates.
• Participate in improvement, development, and maintenance of IT infrastructure.
• Manage inventory of IT equipment and resources.
• Provide timely follow-up on support requests.
• Participate in procurement, selection, and negotiation with IT providers.
• Support preparation and review of procedures and user instructions.
• Contribute to defining strategic plans for technology infrastructure development.

Skills

IT systems knowledge

IT hardware

IT software

English proficiency

Teamwork

Customer service mindset

Job description

Empresaconfidencial in Bogotá seeks an experienced IT Specialist to manage and maintain IT equipment, and to install and configure systems on servers. You will provide second-level support on-site Monday to Thursday, with Fridays from home, and direct employment with the company.

You will monitor backups, vulnerability scans, security bulletins, and OS updates; participate in IT infrastructure development; manage inventory; and engage with vendors for procurement.