Intake & Pre-Litigation Coordinator

Solvo Global Inc.; Medellín; On-site; COP 30,000,000 - 50,000,000; Full time

Job summary

Solvo Global Inc. in Medellín seeks an experienced Intake & Pre-Litigation Coordinator to support our Personal Injury team. You will manage intake calls, gather case information, open and track insurance claims, and prepare Letters of Representation to advance pre-litigation work.

Ideal candidates have 1–2 years of PI intake or case management experience with a U.S. law firm, strong written and spoken English, excellent organization, and the ability to juggle multiple priorities in a fast-paced

Qualifications

• 1–2 years of experience in Intake, Case Management, or a similar legal support role with a U.S. law firm.
• PI (Personal Injury) experience is required.
• Strong written and verbal English communication skills.
• Excellent attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Handle intake calls and gather case-related information.
• Open and manage insurance claims.
• Communicate with clients, insurance carriers, and adjusters.
• Prepare and send Letters of Representation (LORs).
• Track demand packages and maintain accurate case records.
• Support attorneys and case managers throughout the pre-litigation process.

Skills

English communication

Attention to detail

Organization

Multitasking

Tools

Filevine

Job description

We are looking for an experienced Intake & Pre-Litigation Coordinator to join our growing Personal Injury team. If you have experience working with U.S. law firms, enjoy client interaction, and can effectively manage insurance claims and case intake processes, we'd love to hear from you!

Key Responsibilities

• Handle intake calls and gather case-related information.
• Open and manage insurance claims.
• Communicate with clients, insurance carriers, and adjusters.
• Prepare and send Letters of Representation (LORs).
• Track demand packages and maintain accurate case records.
• Support attorneys and case managers throughout the pre-litigation process.

Requirements

1-2 years of experience in Intake, Case Management, or a similar legal support role with a U.S. law firm.

Personal Injury (PI) experience is required.

Strong written and verbal English communication skills.

Excellent attention to detail and organizational skills.

Ability to manage multiple priorities in a fast-paced environment.

Filevine experience is highly preferred.