Human Resources Manager

VIP Universal Medical Insurance Group (VUMI); Medellín; Híbrido; COP 120.000.000 - 180.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work arrangement

Descripción de la vacante

VUMI Group invites an experienced HR Manager to lead Colombia’s HR function, based in Medellín. This hybrid role reports to the HR Director and combines strategic business partnership with hands-on HR operations, labor relations, payroll and benefits oversight, and performance management.

The selected candidate will manage a three-person HR team and scale local HR practices in alignment with regional goals while ensuring Colombian compliance and a strong employee experience.

Formación

• Bachelor's degree in Human Resources, Business Administration, or related field; postgraduate specialization preferred.
• Minimum seven years HR experience, including at least three years in HR management or senior HRBP role in Colombia.
• Knowledge of Colombian labor relations, payroll, benefits, and SG‑SST requirements.
• Experience leading HR professionals, scaling services in growing organizations, and working in multinational environments.
• Fluent Spanish; strong English business proficiency; proficient with common HRIS, payroll, and reporting tools.

Responsabilidades

• Serve as the principal HR partner for leaders and employees in Colombia, providing timely guidance on people matters.
• Lead and develop a team of three HR professionals, establishing priorities and performance expectations.
• Scale local HR capabilities and operating model as the business grows.
• Align local HR priorities with regional/global HR direction and business objectives.
• Advise on organizational structure, workforce planning, change management, and risk.
• Oversee payroll, benefits, attendance, leave, and compliance with payroll providers and Finance.

Conocimientos

Leadership

HR Policy

Communication

Bilingual Spanish/English

Educación

Bachelor's degree in HR/related field

Master's degree preferred

Herramientas

HRIS systems

Payroll software

Microsoft Excel

Descripción del empleo

VUMI Group is an international healthcare and insurance organization offering major medical insurance products and VIP medical services to private and corporate clients worldwide. Our solutions are designed to provide distinctive benefits, extensive global coverage, and peace of mind wherever our members need care. Privately owned and part of an international healthcare group with more than 40 years of industry experience, VUMI has operational offices around the world and a multicultural workforce of more than 550 professionals. We are committed to service excellence, innovation, and a consistently high-quality customer experience.

POSITION SUMMARY

The Human Resources Manager is the senior local HR leader for the Colombia operation and is responsible for translating regional and global people priorities into compliant, practical, and measurable local execution. Based in Medellín and reporting to the HR Director, this hybrid role combines strategic business partnership with hands‑on leadership of HR operations, labor relations, talent acquisition, payroll and benefits oversight, performance management, organizational development, employee engagement, and workplace health and safety. The position will directly lead a team of three HR professionals and will continue building and scaling the HR function as the business grows. The role serves as the primary HR advisor to Colombia leaders and employees while protecting the organization through sound judgment, accurate documentation, and consistent application of Colombian labor requirements and company policy.

DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

HR Leadership and Business Partnership

• Serve as the principal HR partner for leaders and employees in Colombia, providing timely, practical, and consistent guidance on people matters.
• Lead, coach, and develop a team of three HR professionals, establishing clear priorities, service standards, performance expectations, and development plans.
• Build and scale the local HR team, capabilities, and operating model as organizational needs and business operations continue to grow.
• Align local HR priorities, annual plans, policies, and workforce initiatives with business objectives and regional or global HR direction.
• Advise leaders on organizational structure, workforce planning, change management, employee experience, succession planning, and people-related risk.

Labor Relations and Compliance

• Ensure HR practices and employment documentation comply with applicable Colombian labor, social security, occupational health and safety, data protection, and payroll requirements.
• Guide disciplinary processes, employee investigations, performance concerns, grievances, terminations, and workplace conflict resolution in a fair, documented, and legally sound manner.
• Coordinate responses to labor inspections, audits, employee claims, and requests from relevant authorities, including the Ministry of Labor, UGPP, and DIAN, with legal counsel when appropriate.
• Maintain complete, accurate, confidential, and audit‑ready personnel records, policies, contracts, and supporting documentation.

Talent Acquisition and Onboarding

• Over see the team member who Lead end-to-end recruitment for Colombia positions in partnership with hiring managers and Talent Acquisition, including intake, sourcing strategy, selection, compensation alignment, and offer coordination.
• Ensure hiring decisions, pre‑employment requirements, contracts, onboarding, and probationary follow‑up are completed consistently and on time.
• Monitor recruiting effectiveness and recommend improvements to candidate quality, hiring timelines, and the new‑hire experience.

Payroll, Benefits and HR Operations

• Oversee the timely and accurate administration of payroll inputs, employee changes, statutory contributions, benefits, leave, vacation, incentives, deductions, and final settlements in partnership with payroll providers and Finance.
• Review controls, reconciliations, approvals, and supporting documentation before payroll closure and escalated discrepancies promptly.
• Maintain data integrity in the HRIS and prepare accurate headcount, turnover, absenteeism, recruitment, payroll, and compliance reporting for management.
• Develop and continuously improve scalable local HR procedures, service levels, controls, and employee communications.

Performance, Talent and Culture

• Execute performance management cycles, manager guidance, calibration, development planning, and follow‑up actions.
• Identify capability gaps and coordinate learning, leadership development, succession, and career development initiatives.
• Lead employee engagement, recognition, culture, retention, and internal communication activities, using employee feedback to create and track action plans.
• Support compensation reviews and workforce decisions with consistent documentation, market information, internal equity considerations, and approved governance.

SG‑SST and Employee Wellbeing

• Provide management oversight of the Sistema de Gestión de Seguridad y Salud en el Trabajo (SG‑SST) and ensure required plans, committees, training, documentation, risk controls, and follow‑up actions are maintained.
• Coordinate with the ARL, occupational health providers, internal committees, vendors, and business leaders regarding workplace risk prevention, incidents, accommodations, return‑to‑work matters, and employee wellbeing.
• Monitor completion of required activities and escalated material health, safety, psychosocial, or compliance risks.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Human Resources, Business Administration, Psychology, Law, Industrial Engineering, or a related field; postgraduate specialization or master's degree is preferred.
• Minimum of seven years of progressive Human Resources experience, including at least three years in an HR management or senior HR business partner role supporting employees in Colombia.
• Demonstrated knowledge of Colombian labor relations, employment documentation, social security, payroll administration, benefits, and SG‑SST requirements.
• Experience leading and developing HR professionals, strengthening team capability, and scaling HR services in a growing organization.
• Experience leading employee relations matters, investigations, disciplinary processes, talent acquisition, performance management, and organizational change.
• Prior experience in a multinational, matrixed, regulated, insurance, healthcare, or service environment is strongly preferred.
• Professional fluency in Spanish and strong business proficiency in English, both written and spoken.
• Proficiency with Microsoft Office, particularly Excel, and experience using HRIS, payroll, recruiting, and reporting systems.
• Ability to analyze information, identify risk, exercise sound judgment, manage confidential information, and communicate effectively with employees and senior leaders.
• Strong leadership, organization, project management, coaching, negotiation, conflict resolution, and continuous improvement capabilities.

OTHER DETAILS

Supervisory Responsibilities

Directly leads a team of three HR professionals and is responsible for continuing to build and expand the HR function as the business grows. The role also manages external HR, payroll, benefits, occupational health, recruitment, and legal service providers as assigned.

Work Arrangement

This is a hybrid position based in Medellín, Colombia. The HR Manager is expected to maintain a strong onsite presence to support employees and leaders while working remotely in accordance with the company’s hybrid work practices and business needs.