Healthcare Commercial Operations Analyst

Endava; Sur; Hybrid; COP 60,000,000 - 90,000,000; Full time

Benefits offered by this job

Hybrid work hours

Career development opportunities

Wellbeing program

Global tech communities

Competitive compensation

Job summary

Endava Colombia is seeking a Commercial Operations Specialist to support the Regional Head of Healthcare - Americas, ensuring strong financial oversight and timely delivery. You will coordinate forecasts, inputs, and reports across the Americas and India, enabling informed decisions and proactive action.

The role requires collaboration with account leaders and project teams to maintain governance and process adherence.

Qualifications

• Experience in PMO or portfolio operations in a complex services environment.
• Strong financial acumen, including forecasts, actuals, variances, revenue and margin.
• Skilled at coordinating across clients, teams, functions, and locations without direct authority.
• Confident communicating with senior stakeholders and following up proactively with teams.
• Highly structured and organized, with strong attention to detail and sound judgment about when to elevate.
• Strong reporting and Excel skills, with experience using enterprise financial and operational systems.
• Professional English communication skills and the ability to work across Americas and India time zones.

Responsibilities

• Act as the financial controller for the Healthcare – Americas portfolio, supporting the Regional Head with oversight of forecasts, actuals, revenue, costs, margin, utilization, and other financial KPIs.
• Coordinate and review monthly financial inputs, checking that they are complete, accurate, consistent, and submitted on time in the company system.
• Validate forecasts and financial assumptions with account, delivery, and finance teams; follow up on missing or inconsistent information before submission.
• Identify and track financial variances, coordinating clear explanations of the root cause, business impact, accountable owner, and corrective action.
• Prepare organized, concise financial reports and management summaries that give the Regional Head a reliable view of performance, emerging risks, and decisions required.
• Monitor working days, vacation adjustments, timecards, billing hours, non-staff costs, rebates, and investment items where applicable.
• Follow up on billing, revenue recognition, purchase orders, contracts at risk, and debtors with the relevant owners.
• Maintain visibility of developments across client accounts by proactively coordinating updates with account leaders, delivery managers, project teams, and finance partners.
• Support project support teams across the Americas and India in following company processes and maintaining accurate, timely information in systems.
• Maintain clear governance records, including action, risk, issue, and dependency logs, and follow up with owners to support timely resolution.
• Escalate material financial, delivery, commercial, and operational risks to the appropriate teams and stakeholders, keeping the Regional Head informed.
• Identify recurring gaps in financial inputs or operational processes and coordinate improvements with the relevant teams.
• Support the preparation of reports for presentation to the Group Head, consolidating financial and operational information from across the Healthcare portfolio and ensuring it is accurate, clear, and ready for review.

Skills

PMO

Portfolio ops

Commercial ops

Forecasting & budgeting

Cross-functional coord

Stakeholder comms

Excel reporting

Tools

Excel

ERP systems

Forecasting tools

Job description

Endava Colombia is seeking a Commercial Operations Specialist to support the Regional Head of Healthcare - Americas, ensuring strong financial oversight and timely delivery. You will coordinate forecasts, inputs, and reports across the Americas and India, enabling informed decisions and proactive action.

The role requires collaboration with account leaders and project teams to maintain governance and process adherence.