Health Manager Engagement

Pricewaterhousecoopers; Antioquia; Presencial; COP 279.356.000 - 403.514.000; Jornada completa

Descripción de la vacante

PwC Acceleration Center Buenos Aires busca un Health Manager Engagement para liderar equipos en proyectos de salud, gestionando responsabilidades de cumplimiento y riesgo para clientes del sector salud. El rol es cliente- facing dentro de Advisory, motivando y desarrollando a los miembros del equipo y asegurando entregas de alta calidad.

Como Manager, liderarás cuentas de clientes, planificarás estratégicamente y mentorizarás al personal, manteniendo estándares y colaborando con equipos globales

Formación

• Al menos un título de Bachelor.
• Inglés oral y escrito competente.
• Experiencia en gestión de equipos u operaciones.

Responsabilidades

• Llevar la supervisión de asignaciones de equipo, métricas operativas y SLAs.
• Asegurar cumplimiento de regulaciones y estándares de la empresa.
• Coordinación de engagements entre equipos como onboarding, contracting, facturación y reporting de transparencia.
• Guiar a los equipos en la planificación estratégica de engagements.
• Fortalecer el cumplimiento y mitigación de riesgos contractuales.

Conocimientos

English proficiency

Leadership

Educación

Bachelor's degree

Herramientas

Reltio

iHub

CLM

ERP/Procurement and AP

Descripción del empleo

Health Manager Engagement

Empresa : Pricewaterhousecoopers Tipo de empleo : Tiempo completo Argentina

Descripción del trabajo - Health Manager Engagement

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Manager

Job Description & Summary

Join our Acceleration Center Buenos Aires and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands‑on learning, cutting‑edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day. As a Healthcare Professional - Engagement Team Lead, you will play a pivotal role in guiding our clients within the health services sector through complex risk and compliance challenges. Within our Advisory practice, you will leverage your expertise to deliver tailored solutions that address the unique needs of our clients, enhancing their operational efficiency and compliance standards. This role is client‑facing, allowing you to build and maintain meaningful relationships with key stakeholders, driving impactful outcomes. As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for confirming project success and maintaining standards. Enhancing your leadership style, you motivate, develop, and inspire others to deliver quality. You are responsible for coaching, leveraging team members' unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. In this role at PwC Acceleration Center Buenos Aires, you will have the opportunity to collaborate with a diverse team of professionals, fostering a culture of continuous improvement and innovation. Your contributions will be instrumental in shaping the future of our clients' businesses and the health services industry as a whole.

Responsibilities

• Managing team member assignments, operational metrics, and service level agreements while providing guidance and oversight
• Confirming compliance with regulatory and company standards while driving operational excellence
• Supporting the effective coordination of all engagement across any of the assigned functional teams, including HCP Onboarding, Engagement Ambassadorship, Contracting, Invoicing and Payments and Transparency Reporting
• Guiding teams in the strategic planning of engagements
• Utilizing skills in contractual risk monitoring and mitigation to enhance client engagements
• Building and maintaining relationships with clients to address compliance challenges
• Developing and overseeing the implementation of data security protocols to protect sensitive information
• Confirming data integrity and security within compliance frameworks
• Identifying opportunities for optimizing processes and improving client outcomes

What You Must Have

• At least a Bachelor's degree
• At least 5 years of experience in HCP engagement operations, compliance, or pharmaceutical industry support
• Prior experience managing a team or leading operational processes
• Understanding of HCP compliance requirements (FMV, Sunshine Act, etc.)
• Oral and written proficiency in English required

What Sets You Apart

• Preference for a Bachelor’s degree in at least one of the following fields of study: Life Sciences, Business, or related field
• Familiarity with systems used across the HCP lifecycle (e.g., onboarding/CRM platforms such as Reltio or iHub; CLM; ERP/procurement and AP)
• Demonstrated ability to drive continuous improvement, implement controls, and deliver against SLAs in high-volume environments
• Data-driven mindset with comfort presenting metrics and insights to leadership
• Demonstrating expertise in contractual risk mitigation and monitoring
• Excelling in contract review and writing for healthcare clients
• Utilizing data security practices in health services environments
• Leading teams with a focus on coaching and training
• Managing client support within advisory and managed services
• Applying discretion and business ethics in client interactions
• Embracing intellectual curiosity and teamwork in project execution
  • Understand the importance of have a correct information management
  • Knowledge of Information Security and Data Protection
  • Correct Information Security Management

All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability;neurodiversity; sexual orientation; gender identity or expression; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer.

Travel Requirements

Not Specified