Grievance & Compliance Coordinator

The GEO Group, Inc.; Colombia; Presencial; COP 93.724.000 - 156.206.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

Paid Holidays

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Health Savings Account

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

401(k)

Pet Insurance

Dental Insurance

Paid Training

Flexible Spending Account

Descripción de la vacante

The GEO Group, Inc. is seeking a Grievance Coordinator to handle the receipt, investigation, and facility responses to detainee grievances. You will make recommendations for corrective action where appropriate and ensure compliance with established procedures.

Responsibilities include assisting inmates with filing grievances, maintaining records, and reporting findings to management while performing other administrative duties as needed.

Formación

• High school diploma or equivalent certification is required.
• Minimum of two years as a Correctional Officer; college coursework preferred.
• Working knowledge of correctional program objectives, laws and court orders.
• Ability to write communications, documents, policies and other written correspondence.
• Must be mature, flexible and able to command respect of inmates and staff.
• Must be able to use computers and typical facility software.

Responsabilidades

• Receive, investigate and respond to grievances filed by detainees.
• Assist inmates in filing grievances through informal procedures.
• Maintain accurate records of grievances and actions taken.
• Investigate and recommend responses to management.
• Ensure compliance with client agency procedures for grievances.
• Perform additional administrative and investigative duties as assigned.

Conocimientos

Written communications

Computer literacy

Policy writing

Flexibility and maturity

Educación

High school diploma or equivalent

College coursework in behavioral sciences or correctional services

Advanced training in correctional services or related field

Herramientas

Computers and facility software

MS Office

Descripción del empleo

The GEO Group, Inc. is seeking a Grievance Coordinator to handle the receipt, investigation, and facility responses to detainee grievances. You will make recommendations for corrective action where appropriate and ensure compliance with established procedures.

Responsibilities include assisting inmates with filing grievances, maintaining records, and reporting findings to management while performing other administrative duties as needed.