Global Payroll & Billing Specialist — Remote

RemotePeople; Colombia; Presencial; COP 156.206.000 - 249.930.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Asynchronous work environment

Remote-first company culture

Work from abroad for short periods

Growth opportunities

Hardware provided to new joiners

Descripción de la vacante

Remote People is seeking a Payroll Support Specialist to assist global employees and client HR/Finance teams with payroll, billing, and related inquiries. You will reconcile gross-to-net payroll with client invoices, resolve variances, and partner with Payroll, Billing, and AR teams to ensure accurate payments and timely invoicing.

The role requires 2–4+ years in payroll/billing, strong tax/deduction knowledge, and the ability to explain complex billing concepts clearly.

Formación

• 2–4+ years handling payroll support, billing, or accounts receivable, ideally within an EOR, PEO, or global payroll platform environment.
• Strong comprehension of gross-to-net pay calculations, foreign exchange invoicing, statutory employer burdens, and international tax deductions.
• Ability to explain complex tax and billing mechanics in plain language; meticulous attention to numerical detail; strong customer-first mindset.

Responsabilidades

• Resolve support tickets from global employees regarding payslip line items, statutory deductions, tax withholdings, currency conversions, and pay date discrepancies.
• Serve as the first point of contact for client finance and HR teams asking for itemized cost breakdowns, billing reconciliations, or clarifications on localized employer tax contributions.
• Reconcile gross-to-net payroll reports against client invoice totals to ensure zero revenue leakage and accurate payout processing.
• Collaborate with Billing, Account Receivables, and Local Payroll operations to resolve billing blocks, payment delays, or invoicing errors swiftly.

Conocimientos

Payroll support

Billing

Accounts receivable

Gross-to-net payroll

Descripción del empleo

Remote People is seeking a Payroll Support Specialist to assist global employees and client HR/Finance teams with payroll, billing, and related inquiries. You will reconcile gross-to-net payroll with client invoices, resolve variances, and partner with Payroll, Billing, and AR teams to ensure accurate payments and timely invoicing.

The role requires 2–4+ years in payroll/billing, strong tax/deduction knowledge, and the ability to explain complex billing concepts clearly.