Global Delivery Leader – Remote IT Outsourcing

Dev PRO; Bogotá ciudad; A distancia; COP 356.056.000 - 453.162.000; Jornada completa

Descripción de la vacante

Dev.Pro, a US-based outsourced software development company with a remote-first model, seeks an experienced Delivery Manager to oversee delivery for a large-scale client account across 10+ teams and 100+ specialists. You will drive stable, high-quality delivery, lead managers and tech leads, and build trusted client relationships globally.

Responsibilities include ensuring delivery stability, quality control, and proactive risk management while coordinating budgets and resource planning.

Formación

• 5+ years of experience in Program or Delivery Management within software outsourcing.
• Experience in IT outsourcing or managed services, focusing on execution and operations.
• Experience leading large multi-team engineering organizations with 100+ specialists.
• Strong knowledge of SDLC and delivery methodologies (Agile, Scrum, Kanban, SAFe).
• Practical experience managing delivery financials, including budgets, forecasting, resource planning, and P&L.
• Strong client communication and stakeholder management at senior levels.
• Upper-Intermediate+ English proficiency.
• Willingness to travel internationally 3-4 times per year.

Responsabilidades

• Ensure delivery stability by maintaining workflows, monitoring KPIs, and resolving operational issues.
• Oversee quality control to ensure projects meet technical expectations and delivery standards.
• Build trusted relationships with client stakeholders through reliable service delivery and proactive communication.
• Identify and elevate delivery risks early, coordinate corrective actions, and sustain client growth initiatives.
• Oversee daily team operations, providing guidance and support to 4-5 direct reports.
• Proactively manage team performance by setting clear expectations, providing regular feedback, and supporting career development.
• Manage budgets, optimize costs, and support hiring to ensure effective resource allocation.

Conocimientos

Delivery Management

Agile

Scrum

Kanban

SAFe

P&L

English

Client communications

Descripción del empleo

Dev.Pro, a US-based outsourced software development company with a remote-first model, seeks an experienced Delivery Manager to oversee delivery for a large-scale client account across 10+ teams and 100+ specialists. You will drive stable, high-quality delivery, lead managers and tech leads, and build trusted client relationships globally.

Responsibilities include ensuring delivery stability, quality control, and proactive risk management while coordinating budgets and resource planning.