Global Customer Service Specialist - Medellín

Concentrix CVG Customer Management Colombia S.A.S.; Medellín; On-site; COP 20,088,000 - 29,016,000; Full time

Benefits offered by this job

Competitive salary

Monthly performance incentives

Job summary

Concentrix CVG Customer Management Colombia S.A.S. in Medellín, Colombia, is hiring for a full-time Customer Service position. English language requirements apply, with a focus on delivering compassionate, problem-solving support to customers in Spanish and English.

Location: Medellín. The role offers a competitive salary, inclusive perks, and potential monthly performance incentives as part of the compensation package.

Qualifications

• Strong communication and active listening skills
• Ability to troubleshoot and resolve issues
• Focus on providing a great customer experience

Responsibilities

• Interact with customers to resolve inquiries and complaints
• Provide accurate information and help customers navigate products/services

Skills

Customer service

Job description

Concentrix CVG Customer Management Colombia S.A.S. in Medellín, Colombia, is hiring for a full-time Customer Service position. English language requirements apply, with a focus on delivering compassionate, problem-solving support to customers in Spanish and English.

Location: Medellín. The role offers a competitive salary, inclusive perks, and potential monthly performance incentives as part of the compensation package.