Customer Service Medellin

Concentrix CVG Customer Management Colombia S.A.S.; Medellín; Presencial; COP 20.088.000 - 29.016.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Monthly performance incentives

Descripción de la vacante

Concentrix CVG Customer Management Colombia S.A.S. in Medellín, Colombia, is hiring for a full-time Customer Service position. English language requirements apply, with a focus on delivering compassionate, problem-solving support to customers in Spanish and English.

Location: Medellín. The role offers a competitive salary, inclusive perks, and potential monthly performance incentives as part of the compensation package.

Formación

• Strong communication and active listening skills
• Ability to troubleshoot and resolve issues
• Focus on providing a great customer experience

Responsabilidades

• Interact with customers to resolve inquiries and complaints
• Provide accurate information and help customers navigate products/services

Conocimientos

Customer service

Descripción del empleo

Job Title: Customer Service Medellin. Job Type: Full-Time. Location: Medellín, Colombia

WHAT’S IN IT FOR YOU?

A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with Endless career opportunities and clear paths for career development A competitive salary Inclusive perks and benefits Opportunity for monthly performance incentives

WHAT YOU WANT MATTERS TO US

Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.

WHAT WOULD YOU BRING TO OUR TEAM?

Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role.

TO BECOME A PART OF OUR TEAM:

List of criteria including background Education needed Availability needed Background clearance etc.

About Concentrix

Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.

Concentrixon Facebook |Concentrix on Instagram |www.concentrix.com

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Location: COL Medellin -Proyecto FIC 48, #18A-14 Language Requirements: English Time Type: Full time

Mission

Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Company Overview

We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who design brand-defining experiences. The technologists & engineers who build smarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.