Global Client Solutions Manager — Digital Ad Campaigns

Aleph; Bogotá; Presencial; COP 80.000.000 - 120.000.000; Jornada completa

Descripción de la vacante

Aleph, a global digital advertising partner, is seeking a Client Solutions Manager to drive strategic campaign design and delivery for top brands across Latam, collaborating with the Client Partner team to ensure exceptional service.

You will build long‑term relationships, manage campaigns end‑to‑end, optimize performance, and educate clients on X products and best practices, leveraging AI tools to boost efficiency while staying focused on measurable business results.

Formación

• Minimum 2 years in client relationship management and digital media.
• Bachelor’s degree in Advertising, Marketing, Business or Technology.
• Strong understanding of online media planning, design and advertising.
• Experience managing campaigns across digital platforms and ad tech products, including X.
• Analytical thinking and data-driven decision making.
• Fluent in English and Spanish.

Responsabilidades

• Participate in strategic planning with sales to grow or generate new business opportunities on X.
• Act as a consultant for top key accounts, building strategic long-term relationships with a focus on relationship quality and proper portfolio management.
• Serve as the main POC for clients, delivering campaign management and reporting in a timely manner; provide actionable insights to clients and sales through quantitative and qualitative analysis on campaign performance drivers.
• Ensure that SLAs are respected to deliver a first-class client service experience.
• On the performance side: optimize accounts to increase spend; on the reservation side, manage projects through to successful delivery.
• Drive education on X products, platform updates and company best practices as relevant to clients’ and agencies’ business.

Conocimientos

Client relationship management

Digital media

Analytical thinking

Communication skills

Bilingual English/Spanish

Time management

AI / automation

Educación

Bachelor's degree in Advertising/Marketing/Business/Technology

Herramientas

X (Twitter)

Ad tech platforms

Descripción del empleo

Aleph, a global digital advertising partner, is seeking a Client Solutions Manager to drive strategic campaign design and delivery for top brands across Latam, collaborating with the Client Partner team to ensure exceptional service.

You will build long‑term relationships, manage campaigns end‑to‑end, optimize performance, and educate clients on X products and best practices, leveraging AI tools to boost efficiency while staying focused on measurable business results.