Fleet Regional Operations Manager

Johnson & Johnson Co.; Bogotá; On-site; COP 180,000,000 - 240,000,000; Full time

Job summary

Johnson & Johnson in Bogotá is seeking a Fleet Regional Operations Manager to lead day-to-day fleet operations including vehicle acquisition, maintenance, fuel management, driver issue resolution, compliance, risk management, and stakeholder management.

The role acts as a liaison between Leasing Companies, Fleet Management Companies, OEMs, and Johnson & Johnson functions, requiring expert knowledge of local fleet nuances and strong vendor relationships.

Qualifications

• 4+ years in fleet operations, procurement, or related roles.
• Bachelor's degree in Business Administration, Logistics, or related field.
• Proven experience managing relationships with FMCs, OEMs and other suppliers.
• Strong analytical, problem solving, communication and project management skills.
• Knowledge of fleet operations best practices and regional regulations.

Responsibilities

• Coordinate daily fleet operations to ensure efficiency and employee satisfaction.
• Act as the liaison between leasing companies, OEMs, and internal Johnson & Johnson functions.
• Collaborate with stakeholders to forecast demand and specify vehicle models.
• Support strategies and process improvements to drive cost-efficiency.
• Review vendors' service delivery against KPIs and SLAs.
• Analyze regional fleet performance and identify cost-saving opportunities.
• Resolve escalations from fleet-eligible employees.
• Provide status updates and escalate risks to the GS Fleet Operations Lead.
• Manage daily activities of regional team to meet KPI targets.

Skills

Fleet ops

Procurement

Vendor relations

Analytics

Communication

Education

Bachelor's degree in Business Administration, Logistics, or related field

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Joni, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Project/Program Management Group

Job Sub Function:

Project/Program Management

Job Category:

Professional

All Job Posting Locations:

Bogotá, Distrito Capital, Colombia

Job Description:

We are searching for the best talent for Fleet Regional Operations Manager

The Global Services (GS) Fleet Regional Operations Manager will be responsible for managing and coordinating day-to-day fleet operations, which includes vehicle acquisition, maintenance, fuel management, driver issue resolution, compliance, risk management, and stakeholder management. The GS Fleet Regional Operations Manager will act as a liaison between Leasing Companies (LCs), Fleet Management Companies (FMCs), Original Equipment Manufacturers (OEMs), and internal Johnson & Johnson functions. A successful candidate will have expertise in fleet operations, exceptional communication skills, extensive knowledge of local markets' fleet nuances, and a proven ability to manage relationships with external vendors.

Key Responsibilities

• 1.Manage and coordinate daily fleet operational activities (e.g., vehicle delivery & return, maintenance, repairs, etc.) to ensure operational efficiency and deliver a positive experience for fleet-eligible employees by assisting with resolving their fleet-related escalations.
• 2.Act as the point of contact and liaison between LCs, FMCs, OEMs, other fleet vendors/suppliers, and internal Johnson & Johnson functions to facilitate fleet operational processes, maintain optimal working relationships, and resolve issues/conflicts that may arise between J&J and its suppliers.
• 3.Ensure the right balance between local business needs and J&J's Global Fleet strategy by collaborating with internal stakeholders (sectors, functions, etc.) to understand and satisfy their requirements (e.g., providing inputs for Fleet demand forecasting, ordering specific vehicle models/specifications, etc.)
• 4.Support implementation of strategies and process improvement opportunities to drive cost-effective and efficient fleet operations in local markets
• 5.Review suppliers' service delivery against KPIs and service level agreements for quality assurance and adherence to contractual obligations
• 6.Analyze regional and market-level fleet performance data and provide insights to identify cost-effective ways to enable efficiencies
• 7.Resolve escalations stemming from fleet eligible employees (e.g., problems with maintenance, difficulty obtaining pool car, help with replacing a car, etc.)
• 8.Provide regular status updates on the regional fleet and accelerate any potential challenges, risks, and issues to the GS Fleet Operations Lead
• 9. Manage the daily activities of an assigned regional team to achieve KPI targets

Required:

• 1.4+ years of experience in fleet operations, procurement, or related roles
• 2.Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or related field
• 3.Proven experience in managing relationships with FMCs, OEMs, and other suppliers, and a track record of meeting and exceeding KPIs
• 4.Exceptional analytical, problem-solving, communication, project management, and decision-making skills
• 5.Strong knowledge of fleet operations best practices and regional regulations

Preferred:

• 1.MBA or Master's degree in Logistics, Supply Chain Management, or related field
• 2.Professional certifications in fleet management
• 3.Experience in managing fleet operations in a multinational company, particularly in Life Sciences or related fields
• 4.Experience with data analysis and reporting tools
• 5.Knowledge of sustainable fleet practices and technologies
• 6.Multilingual abilities to communicate with global stakeholders