FinCrime Team Lead (Investigations)

Revolut; Bogotá ciudad; Presencial; COP 120.000.000 - 240.000.000; Jornada completa

Descripción de la vacante

Revolut is seeking a FinCrime Team Lead to oversee analysts, ensure high-quality investigations, and drive continuous improvement of AML/CTF processes. The role focuses on coaching, KPI monitoring, and escalation management to safeguard customers and finances.

The successful candidate will guide a compliance team, maintain strong regulatory knowledge, and coordinate with internal and external stakeholders from Bogotá, supporting Revolut's global financial crime strategy.

Formación

• 4+ years of experience in AML/CTF compliance, financial crime investigation, or EDD roles.
• 2+ years leading, mentoring, and managing compliance teams of 5+ professionals.
• Proven track record monitoring team KPIs, QA, and workflow distribution.
• Deep knowledge of global and local AML/CTF regulations, sanctions screening, and PEP monitoring.
• Extensive experience conducting and reviewing Enhanced Due Diligence (EDD) for high-risk customers.
• Strong expertise in filing SARs/STRs/ROS to financial intelligence units.
• Ability to train team members on evolving regulatory changes and internal policies.
• Excellent communication and writing skills in English and Spanish.

Responsabilidades

• Performing effective people management through 1:1s, coaching, and career development
• Assisting management with hiring processes and new team member training
• Controlling and monitoring daily/weekly operations with timely reactions
• Performing deep dives on SLAs, providing RCA/trends/actions for their improvement
• Challenging processes and procedures in context of continuous improvement
• Acting as a point of contact for internal and external escalations
• Meeting company SLAs

Conocimientos

Leadership

People management

Regulatory knowledge

AML/CTF compliance

Analytics

Bilingual English/Spanish

Herramientas

Compliance software

Blockchain analytics

Risk-scoring tools

Descripción del empleo

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.

As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Financial Crime Operations is at the forefront of Revolut’s efforts to keep customers and their money safe. Team members work directly with customers to resolve issues and flag potential concerns. Using cutting-edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Revolut.

We’re looking for a super-skilled FinCrime Team Lead to make sure our Analysts are operating at the best quality performance. You'll use your solution-oriented approach to handle customer and agent issues and look to resolve them quickly and efficiently.

Up to shape what's next in finance? Let’s get in touch.

What you'll be doing

• Performing effective people management through 1:1s, coaching, and career development
• Assisting management with hiring processes and new team member training
• Controlling and monitoring daily/weekly operations with timely reactions
• Performing deep dives on SLAs, providing RCA/trends/actions for their improvement
• Challenging processes and procedures in context of continuous improvement
• Acting as a point of contact for internal and external escalations
• Meeting company SLAs

What you'll need

• 4+ years of experience in AML/CTF compliance, financial crime investigation, or EDD roles.
• 2+ years leading, mentoring, and managing compliance teams of 5+ professionals.
• Proven track record monitoring team KPIs, quality assurance (QA), and workflow distribution.
• Deep knowledge of global and local AML/CTF regulations, sanctions screening, and PEP monitoring.
• Extensive experience conducting and reviewing Enhanced Due Diligence (EDD) for high-risk customers.
• Strong expertise in filing Suspicious Activity Reports (SARs/STRs/ROS) to financial intelligence units.
• Proficiency using specialized compliance software, blockchain analytics, or risk-scoring tools.
• Experience in AML, compliance, card disputes, or transaction monitoring.
• Strong analytical mindset to evaluate complex corporate structures and beneficial ownership (UBO).
• Excellent decision-making skills to approve or elevate high-risk onboarding cases.
• Ability to train team members on evolving regulatory changes and internal policies.
• Excellent communication and writing skills, with the ability to engage positively with internal teams, outside counsel, and regulators.
• Ability to work well under pressure, manage multiple projects at once, and meet tight deadlines.
• Fluency in English and Spanish.
• Ability to work from the Bogota office.

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice