FinCrime Analyst (External Enquiries)

Revolut Ltd; Bogotá ciudad; Hybrid; COP 30,000,000 - 60,000,000; Full time

Benefits offered by this job

Financial benefits that show we value

Flexibility to work from home, office,

Revolut Metal subscription with perks

Year-round team events

Job summary

Revolut Ltd is seeking a FinCrime Analyst in Bogotá to review and resolve customer issues, collaborating with internal and external teams to deliver an outstanding experience. This role may include night/weekend shifts and is fully compensated.

You will liaise with law enforcement, work on court orders, DPAs, POs, and prepare documentation for requests while leveraging investigative methods and analytics. Fluency in Spanish and English is essential.

Qualifications

• Bachelor's degree certificate required.
• Fluency in Spanish and English (C1+).
• 2+ years FinCrime experience or 1+ year with law enforcement exposure.
• Familiarity with investigative methodologies and analytical tools.
• Knowledge of court orders, DPAs, PO, and witness statements.
• Strong written and verbal communication.
• Good critical thinking and ability to work under pressure.
• Must be able to work from the Bogota office.

Responsibilities

• Liaise with law enforcement to address issues.
• Respond to court orders, DPAs, and POs per POCA and DPA.
• Ensure requests are completed within timelines.
• Coordinate with Legal to prepare documentation for third-party requests.
• Conduct fraud investigations based on reports.
• Generate reports and alerts for suspicious activity.
• Discuss financial crime concerns with stakeholders.

Skills

Bachelor's degree

Spanish/English bilingual

FinCrime experience

Investigative tools

Court orders knowledge

Excellent communication

Critical thinking

Multitasking

Bogotá office

Education

Bachelor's degree

Tools

Excel/Spreadsheets

Data analysis tools

Job description

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.

As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Our Financial Crime team blends regulatory expertise with data-driven thinking to make sure our products meet legal and policy requirements and deliver real value to customers. In a fast-moving, digital environment, they stay one step ahead by finding smart, scalable ways to prevent financial crime.

We're looking for a FinCrime Analyst to review and get to the bottom of customer issues. You’ll collaborate with colleagues, both internally and externally, to solve cases and deliver an outstanding customer experience.

To support our 24/7 coverage, this role may include night and weekend shifts, which are fully compensated.

Up to shape what's next in finance? Let's get in touch.

What you’ll be doing

• Liaising with law enforcement
• Responding to court orders, DPAs, and POs, following legislation like POCA and DPA
• Ensuring that requestsare completed within the applicable timelines
• Liaising with the Legal team as necessary to prepare documentation for third-party requests
• Conducting fraud-related investigations based on reports received
• Generating reports and creating alerts for suspicious activity
• Discussing financial crime concerns with various stakeholders

What you’ll need

• A bachelor's degree (must be able to provide a certificate)
• Fluency in Spanish and English(C1+)
• 2+ years of FinCrime experience, or 1+ years experience dealing with external law enforcement and other government agencies
• Familiarity with investigative methodologies evidenced by use of analytical tools (e.g., spreadsheets, filters, pivots, network charts)
• Knowledge of court orders, DPA, PO, and preparing witness statements
• Confidence communicating with people at all levels, both externally and within the organisation
• Critical thinking skills
• The ability to multitask, prioritise, and work well under pressure
• To be able to work from the Bogota office

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We’re not just doing this because it’s the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Get what you need to succeed

• Financial benefits that show we value your work
• Flexibility to work from home, the office, or abroad
• A Revolut Metal subscription loaded with perks
• Exciting events year-round so you can get to know your team