Especialista AP Temporada – Pagos y E‑commerce

Punto Empleo S.A.S; Bogotá; On-site; COP 42,000,000 - 72,000,000; Full time

Job summary

IBM Consulting in Bogote1 is seeking an analytical and meticulous Accounts Payable Analyst to manage inquiries and payment processes. You will investigate cases, provide timely responses, and ensure resolution within a high-volume operation, using SAP for payment activities and collaborating with cross-functional teams.

The role requires strong attention to detail, the ability to manage 70–100 emails daily, and a focus on process improvements to enhance efficiency and accuracy.

Qualifications

• Strong analytical and problem-solving abilities.
• Excellent organizational skills with the ability to manage multiple tasks.
• High attention to detail and accuracy in documenting actions.

Responsibilities

• Serve as the primary point of contact for suppliers and internal stakeholders regarding invoices, payments, and outstanding balances.
• Manage a high-volume workload of 70 to 100 emails per day, ensuring timely and accurate resolution of inquiries.
• Investigate requests through SAP research, supporting documentation review, and detailed analysis of available information.
• Identify and resolve issues related to blocked invoices, payment delays, balance discrepancies, and other Accounts Payable exceptions.
• Provide clear, accurate, and solution-oriented responses that effectively address the root cause of each inquiry.
• Partner with Invoice Processing and Payment teams to drive resolution of complex cases requiring cross-functional support.
• Maintain accurate records of actions taken, ensuring tickets are properly documented and monitored through closure.
• Identify recurring issues and recommend process improvements that reduce response times, increase efficiency, and minimize rework.

Skills

Analytical

Organized

Attention to detail

Communication skills

Tools

SAP

Job description

IBM Consulting in Bogote1 is seeking an analytical and meticulous Accounts Payable Analyst to manage inquiries and payment processes. You will investigate cases, provide timely responses, and ensure resolution within a high-volume operation, using SAP for payment activities and collaborating with cross-functional teams.

The role requires strong attention to detail, the ability to manage 70–100 emails daily, and a focus on process improvements to enhance efficiency and accuracy.