Enterprise Key Account Manager — Remote-First in Colombia

Clara; Bogotá ciudad; Remote; COP 120,000,000 - 180,000,000; Full time

Benefits offered by this job

Stock options

Learning budget

English working language; Spanish/Port

Job summary

Clara is a remote-first company in Latin America specializing in spend management. We are seeking a Key Account Manager to strengthen our Bogotá presence by owning the full customer lifecycle for strategic clients.

You will represent Clara at the frontlines of client relationships, driving adoption, and identifying growth opportunities. In this role you will build trust with financial decision-makers, onboard new clients, and manage a portfolio while collaborating with partners to expand usage

Qualifications

• 5+ years of proven experience in Key Account Management or Customer Success in a B2B model.
• Experience onboarding and growing relationships with enterprise clients.
• Strong analytical mindset with sales forecasting and portfolio analysis.
• Professional proficiency in English and full fluency in Spanish.
• Based in Bogota with knowledge of the local business landscape.

Responsibilities

• Develop and maintain long-term relationships with B2B clients.
• Lead onboarding for new clients and drive retention.
• Manage a dynamic portfolio with sell-in/sell-out analyses.
• Execute tailored sales and marketing plans with partners.
• Forecast commercial performance and track account health.
• Engage CFOs on budgeting, spend control, and ERP integrations.
• Balance FARMER and HUNTER for long-term value.

Skills

Key Account Management

Customer Success

Enterprise onboarding

Sales forecasting

Portfolio analysis

English fluency

Spanish fluency

Structured thinking

Based in Bogota

Job description

Clara is a remote-first company in Latin America specializing in spend management. We are seeking a Key Account Manager to strengthen our Bogotá presence by owning the full customer lifecycle for strategic clients.

You will represent Clara at the frontlines of client relationships, driving adoption, and identifying growth opportunities. In this role you will build trust with financial decision-makers, onboard new clients, and manage a portfolio while collaborating with partners to expand usage