Enterprise GenAI Delivery Lead

Google; Bogotá ciudad; Hybrid; COP 180,000,000 - 360,000,000; Full time

Job summary

Google Cloud is seeking an AI Outcome Customer Engineer to bridge pre-sales to post-sales delivery, taking complex AI and agentic solutions from prototype to scalable production. You will manage environment readiness, own the delivery roadmap, and coordinate across engineers, partners, and customers to deliver measurable ROI.

You will architect integrations into customer IT ecosystems and drive adoption-focused outcomes with a mix of hands-on technical work and strategic leadership across

Qualifications

• Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
• 5 years of experience in customer-facing technical delivery leadership, technical engagement management, solutions architecture, or enterprise AI/Cloud consulting.
• Experience reading, evaluating, or debugging code in a general-purpose coding language (e.g., Python, Java, JavaScript) and diagnosing architectural blockers.
• Experience in system design or orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI).
• Experience structuring technical delivery roadmaps, managing production deployments, and interfacing with product or engineering organizations.
• Ability to communicate in English and Spanish fluently to engage with regional enterprise customers and global product teams.

Responsibilities

• Manage internal and external stakeholders, including customers, providing engagement reports and gathering and escalating client signals and product feedback through internal processes.
• Lead technical onboarding, environment readiness (capacity, quotas, security, IAM/SSO, enterprise connectors, ECMs, and data residency), and organizational change management required to operationalize AI-driven workflows into daily production.
• Embedded with customer engineering and business teams to map workflows and data pipelines, identify integration constraints, shape tools/APIs, and define MVP requirements for GenAI and autonomous agent systems.
• Define impact hypotheses, baseline benchmarks, and measurable KPIs, tracking production consumption velocity, deliverable reliability, and business ROI to report outcomes to C-suite and executive sponsors.
• Structure and own end-to-end delivery roadmaps for multi-workstream AI deployments, defining milestones, technical dependencies, acceptance criteria, and sequencing decisions to protect the critical path while leading technical delivery across engineers.

Skills

Delivery leadership

Engagement management

Solutions architecture

AI/Cloud consulting

Code familiarity

System design

Bilingual English/Spanish

Education

Bachelor’s degree in CS/Engineering

Tools

LangGraph

AutoGen

CrewAI

Job description

Google Cloud is seeking an AI Outcome Customer Engineer to bridge pre-sales to post-sales delivery, taking complex AI and agentic solutions from prototype to scalable production. You will manage environment readiness, own the delivery roadmap, and coordinate across engineers, partners, and customers to deliver measurable ROI.

You will architect integrations into customer IT ecosystems and drive adoption-focused outcomes with a mix of hands-on technical work and strategic leadership across