Enhanced Monitoring Analyst

Scotiabank; Bogotá; Presencial; COP 9.000.000 - 15.000.000; Jornada completa

Descripción de la vacante

Scotiabank in Bogotá seeks a risk analytics professional to support the Enhanced Monitoring Program for insider threat risk across business lines. You will review monitoring alerts, analyze data, prepare findings, and maintain documentation in compliance with regulatory controls.

The role requires strong problem solving, Excel and Power BI skills, and a solid understanding of operational risk within a large international bank.

Formación

• Strong problem solving, critical thinking, and negotiating skills
• Strong written and verbal skills (must be able to prepare documentation and interact effectively with other Bank departments)
• Good accountability and time-management skills
• Thorough knowledge of Bank's regulations, policies, procedures, operations, and functions
• Working knowledge of Global Operations and related units across Canadian & International Banking
• Experience in Contact Center and/or Collections
• Bachelor’s degree in business administration or related fields
• Proficiency in Excel and Power BI; big data analytics, data modeling or data science related to intelligence analysis

Responsabilidades

• Champions a customer-focused culture and leverages Bank relationships, systems, and knowledge.
• Maintains expert knowledge of Bank processes, policies, procedures, applications, and products related to Insider Threat and Internal Fraud risk.
• Follows regulatory and operational controls documents and contributes to monitoring program.
• Conducts reviews, technical analysis and reporting of insider activity data and monitoring alerts.
• Collaborates with peers to analyze, validate and translate monitoring rules into positive matches.
• Prepares reports on review findings and communicates with business units and partners.
• Escalates issues as required and ensures case remediations are completed within timeframes.

Conocimientos

Problem solving

Critical thinking

Negotiation

Written & verbal communication

Time management

Excel

Power BI

Educación

Bachelor's degree in business administration or related fields

Herramientas

Excel

Power BI

Descripción del empleo

Purpose

Contributes to the success of the execution of the Enhanced Monitoring Program for the Enterprise and supporting Business Lines with the aim of reducing the risk associated with insider threat and allowing an effective monitoring of insiders while ensuring individual goals, plans, and initiatives are executed and delivered in support of the unit’s business strategies and objectives.
Ensures all activities are conducted in compliance with governing regulations, internal policies, and procedures.

Accountabilities

• Customer Focused Culture: Champions a customer-focused culture and leverages broader Bank relationships, systems, and knowledge.
• Business Knowledge: Maintains expert knowledge of Bank processes, policies, procedures, applications, and products related to Insider Threat and Internal Fraud risk and applies this knowledge in the review and analysis of monitoring and reporting.
• Documentation & Audit Readiness: Follow regulatory and operational controls documents, along with other documentation, including handbooks, test plans, methodology, schedules, reporting, etc. that contribute to sustaining the Enhanced Monitoring Program.
• Enhanced Monitoring Program: Conducts reviews, technical analysis and reporting of insider activity data and monitoring alerts for assigned business and/or operational units to identify indicators of insider threats. This includes:
  • Collaborating with peers and managers to analyze, validate and translate the monitoring rules and alert specifics into positive matches.
  • Executing reviews, in accordance with relevant policies/procedures
  • Preparing reports on review findings and communicating these to appropriate business units and partners, as well as ensuring investigation and corrections brought forward are in place.
  • Concisely and accurately recording review results.
  • Keep informed the Manager regarding issues, backups, backlogs or any relevant modifications requested by the business unit.
  • Analyzing alerts from the security/monitoring tools
  • Performing timely escalation and documentation when required according to escalation procedures. Warranting the confidentiality of the information is always maintained and ensuring that recording review results are concise and accurate.
  • Identifying problems (outliers) and anomalies; makes informed observations and escalating issues if applicable.
  • Ensure that all case remediations are completed within the established timeframes, when needed.
• Incident Investigation: Follow pre-defined actions to investigate possible security incidents or perform investigations of privacy incidents, response actions including escalating to other support groups and follow-ups. This includes following the consequence management and adherence to procedures.
• Relationship Management: Develops and maintains strong relationships with the assigned business units and applicable support and control functions to remain current on new developments and emerging risks.
• Other Projects and Activities: Performs ad-hoc, unique and/or focused reviews as necessary; and other duties and projects assigned.
• Risk Appetite and Risk Culture: Understands how the Bank’s risk appetite and culture should be considered in day-to-day activities and decisions.
• Maintain the expected productivity and quality standards defined through performance metrics.
• Regulatory and Operational Risks: Contributes/Creates an environment in which he/she pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.

Education / Experience / Other Information (include only those that are specific to the role)

• Strong problem solving, critical thinking, and negotiating skills
• Strong written and verbal skills (must be able to prepare documentation and interact effectively with other Bank departments)
• Good accountability and time-management skills
• Thorough knowledge of Bank's regulations, policies, procedures, operations, and functions
• Working knowledge of the roles and responsibilities of Global Operations business units and related business functions across Canadian & International Banking units including various delivery channels.
• Experience in Contact Center and/or Collections
• Must maintain a current awareness of regulatory requirements and industry best practices in operational risk
• Strong proficiency of Excel and Power BI.
• Possess capability in big data analytics, data modeling or data science related to intelligence analysis
• Highly motivated; demonstrated ability to multi-task and deliver in a fast-paced, challenging, and dynamic business environment
• Must maintain a current awareness of regulatory requirements and industry best practices in operational risk
• Bachelor’s degree in business administration or related fields.