E-Commerce Assistant

OSA Outsourcing Advantage; Colombia; Remote; COP 57,927,000 - 101,372,000; Full time

Benefits offered by this job

Weekly payments

Weekly incentives based on performance

Weekends off

Job summary

Outsourcing Advantage is a boutique BPO providing back-office and customer service for U.S.-based brands. As an E-Commerce Assistant you will manage orders, update inventory, audit listings, and respond to customer messages during EST business hours from your remote location.

Join a collaborative team, enjoy weekly payments, incentives, and weekends off while supporting diverse e-commerce platforms and keeping online stores running smoothly for our clients.

Qualifications

• Proven ability to work independently and take full ownership of tasks without close supervision
• Experience processing e-commerce orders and generating shipping labels
• Experience maintaining inventory accuracy across one or more sales channels
• Experience auditing e-commerce product listings to ensure items are live and accurate
• Available to work during Eastern Time (EST) business hours

Responsibilities

• Processing daily incoming orders and generating shipping labels
• Maintaining accurate inventory levels across all sales platforms
• Auditing product listings to ensure items are live and store operations run smoothly
• Responding to minor, low-volume customer messages through text-based channels

Job description

Outsourcing Advantage is a boutique business process outsourcing (BPO) firm specializing in back-office and customer service support for U.S.-based businesses in the consumer goods sector. As an E-Commerce Assistant, you will play a vital role in ensuring seamless daily operations for our clients' online stores. This position offers the opportunity to work remotely from select international locations, supporting a variety of e-commerce platforms and contributing directly to the success of our clients.

Key responsibilities include:

• Processing daily incoming orders and generating shipping labels
• Maintaining accurate inventory levels across all sales platforms
• Auditing product listings to ensure items are live and store operations run smoothly
• Responding to minor, low-volume customer messages through text-based channels

Requirements

• Proven ability to work independently and take full ownership of tasks without close supervision
• Experience processing e-commerce orders and generating shipping labels
• Experience maintaining inventory accuracy across one or more sales channels
• Experience auditing e-commerce product listings to ensure items are live and accurate
• Available to work during Eastern Time (EST) business hours

Preferred Qualifications

• Experience responding to customer messages in a text-based support channel

Benefits

• Opportunity to work on diverse and exciting projects
• Supportive and collaborative work environment
• Weekly payments
• Weekly Incentives based on performance
• Weekends off.