Digital Advertising Sales Manager

TP; Bogotá; Presencial; COP 120.000.000 - 180.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee fund

Descripción de la vacante

TP in Bogotá is seeking a Digital Advertising Sales Manager to lead strategy and execution for the assigned business unit. You will drive profitability and efficiency through sales leadership, client relationships, and adherence to internal standards.

You will manage budgets, monitor KPIs across CSAT/ESAT/KSAT, and collaborate with cross-functional teams to ensure end-to-end operational excellence. Strong knowledge of SEM, PPC, Display, and Native is essential.

Formación

• 5 years of experience in technology, marketing, and/or digital sales companies.
• At least 3 years of proven experience leading or managing digital sales or technology teams.

Responsabilidades

• Lead and execute strategic plans and action frameworks developed by the ACM team, aligned with TOPS Best practices, to maintain a highly motivated operation focused on profitability, productivity, and efficiency.
• Develop annual operating budgets, provide fiscal oversight, and maintain an accurate financial outlook to support data-driven decision-making.
• Oversee daily operations of the sales/contact center, ensuring compliance with the Statement of Work (SOW) and achievement of key KPIs, including CSAT, ESAT, and KSAT.
• Monitor, analyze, and present financial and operational performance reports on a daily, weekly, and monthly basis to drive continuous optimization and results.
• Ensure alignment with all TP policies and procedures, actively participating in policy development, PSP initiatives, LSS projects, and client meetings to maintain end-to-end operational visibility.
• Lead, coach, and develop a team of sales managers, supervisors, or leads, ensuring a high-performance culture driven by accountability, data, and consistent execution.
• Maintain a strong understanding of digital advertising solutions (SEM, PPC, Display, Native) to support sales strategies, team coaching, and client conversations.
• Implement and monitor sales strategies to achieve revenue targets, improve conversion rates, and maximize overall business performance.
• Collaborate with cross-functional stakeholders—including Training, Quality, WFM, and Client Services—to ensure operational alignment and resolve escalations.
• Identify opportunities for process improvement, implement corrective actions, and elevate issues when necessary to maintain efficiency and operational excellence.
• Ensure proper and effective use of CRM platforms (Salesforce, Dynamics) and performance dashboards for tracking, forecasting, and decision-making

Conocimientos

Digital sales

Leadership

Strategic planning

Herramientas

Salesforce

Dynamics

Descripción del empleo

You are who’s missing from our TOP Team!

At TP, we are looking for a Digital Advertising Sales Manager. You will be responsible for leading the development and execution of strategies that drive financial, operational, and quality performance for the assigned business unit. The Sales Manager oversees sales performance, team leadership, client relationship management, and adherence to organizational standards to ensure the successful delivery of business objectives. This role requires strong leadership, strategic thinking, and a deep understanding of digital advertising sales in a metrics-driven environment.

What you will do:

• Lead and execute strategic plans and action frameworks developed by the ACM team, aligned with TOPS Best practices, to maintain a highly motivated operation focused on profitability, productivity, and efficiency.
• Develop annual operating budgets, provide fiscal oversight, and maintain an accurate financial outlook to support data-driven decision-making.
• Oversee daily operations of the sales/contact center, ensuring compliance with the Statement of Work (SOW) and achievement of key KPIs, including CSAT, ESAT, and KSAT.
• Monitor, analyze, and present financial and operational performance reports on a daily, weekly, and monthly basis to drive continuous optimization and results.
• Ensure alignment with all TP policies and procedures, actively participating in policy development, PSP initiatives, LSS projects, and client meetings to maintain end-to-end operational visibility.
• Lead, coach, and develop a team of sales managers, supervisors, or leads, ensuring a high-performance culture driven by accountability, data, and consistent execution.
• Maintain a strong understanding of digital advertising solutions (SEM, PPC, Display, Native) to support sales strategies, team coaching, and client conversations.
• Implement and monitor sales strategies to achieve revenue targets, improve conversion rates, and maximize overall business performance.
• Collaborate with cross-functional stakeholders—including Training, Quality, WFM, and Client Services—to ensure operational alignment and resolve escalations.
• Identify opportunities for process improvement, implement corrective actions, and elevate issues when necessary to maintain efficiency and operational excellence.
• Ensure proper and effective use of CRM platforms (Salesforce, Dynamics) and performance dashboards for tracking, forecasting, and decision-making

The TOP Team is looking for someone with:

• 5 years of experience in technology, marketing, and/or digital sales companies
• At least 3 years of proven experience leading or managing digital sales or technology teams.

Let’s talk benefits:

• Employee fund.

What sets us apart

We are the expert team in global digital business services operating across 100 countries with around 500,000 employees worldwide! Great Place To Work® has certified us as one of the best places to work nationally and globally. We never stop innovating and always go above and beyond.

At TP, we advocate for diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and employees, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world.