Data & Process Improvement Specialist

Omnicom Global Solutions Colombia; Bogotá; Hybrid; COP 70,000,000 - 120,000,000; Full time

Job summary

Omnicom Global Solutions Colombia is seeking a Data & Process Improvement Analyst to join our Global Delivery Operations team in Bogotá. This role blends data analysis with business operations, partnering with senior global stakeholders to improve reporting, planning, and efficiency.

You will own end-to-end reporting, coordinate cross-functional workflows, and translate complex data into actionable insights for executives, supporting workforce planning and capacity reporting in a hybrid work

Qualifications

• Bachelor's degree in a related field.
• At least 4 years of experience in business operations, analytics, or reporting.
• Advanced Excel with PivotTables, data consolidation, validation, and reconciliation.
• Hands-on Power BI experience for reporting and dashboards.
• Excellent English proficiency (B2+/C1) and Bogotá-based hybrid work eligibility.
• Ability to coordinate with cross-functional teams and global stakeholders.

Responsibilities

• Own and manage recurring operational reporting processes with accuracy and timely delivery.
• Consolidate, validate, and reconcile information from multiple sources and international stakeholders.
• Develop executive reports and dashboards using Excel, Power BI, and PowerPoint.
• Support workforce planning, headcount forecasting, and capacity reporting.
• Analyze performance against forecasts, identify variances, trends, and risks.
• Investigate reporting discrepancies and ensure data reliability before presenting results.
• Translate complex operational data into actionable insights for senior leadership.
• Coordinate cross-functional processes with Finance, Operations, and global teams.
• Standardize and document workflows to improve efficiency and scalability.
• Explore automation opportunities using Microsoft tools and AI-powered solutions.

Skills

Advanced Excel

Power BI

PowerPoint

Stakeholder management

Data analysis

Education

Bachelor's degree in Business Administration or related field

Tools

Power BI

Power Automate

SharePoint

Job description

About the Opportunity

At Omnicom Global Solutions, we're looking for a proactive and detail-oriented Data & Process Improvement Analyst to join our Global Delivery Operations team.

This is an exciting opportunity to work in a dynamic, creative, and international environment, collaborating directly with senior global stakeholders, including CFOs, COOs, and operational leaders across our advertising agency networks.

We're looking for someone who combines strong analytical capabilities with hands-on operational experience. Someone who can manage reporting processes end-to-end, challenge information when something doesn't add up, coordinate across multiple teams, and translate complex data into clear business insights.

This is not a purely technical Business Intelligence position. It's a role for someone who enjoys both working with data and making business operations run more efficiently.

Key Responsibilities

Data Analytics & Executive Reporting

• Own and manage recurring operational reporting processes, ensuring accuracy, consistency, and timely delivery.
• Consolidate, validate, and reconcile information from multiple sources, departments, and international stakeholders.
• Develop and maintain executive reports, dashboards, and presentations using advanced Excel, Power BI, and PowerPoint.
• Support workforce planning, headcount forecasting, and operational capacity reporting.
• Analyze actual performance against forecasts, identifying variances, trends, and potential business risks.
• Investigate reporting discrepancies, challenge inconsistencies, and ensure data reliability before presenting results.
• Translate complex operational information into clear insights and actionable recommendations for senior leadership.

Business Operations & Process Improvement

• Coordinate cross-functional operational processes, working closely with Finance, Operations, and global business teams.
• Proactively follow up with stakeholders to collect information, resolve outstanding items, and meet reporting deadlines.
• Take ownership of assigned initiatives, managing priorities and deliverables with minimal supervision.
• Identify inefficiencies in existing processes and recommend practical improvements.
• Standardize and document workflows to improve consistency, efficiency, and scalability.
• Explore automation opportunities using Microsoft tools, AI-powered solutions, and other technologies.
• Maintain organized reporting documentation, process trackers, and data-quality controls.

What We're Looking For

• Bachelor's degree in Business Administration, Economics, Industrial Engineering, Finance, or a related field.
• At least 4 years of relevant professional experience in business operations, operational analytics, strategic planning, reporting, or process improvement. Ideally 5+ years.
• Proven experience managing recurring operational or reporting processes independently, from information gathering through final delivery.
• Advanced Excel skills, including formulas, PivotTables, data consolidation, validation, and reconciliation.
• Hands-on experience with Power BI for business reporting and dashboard development.
• Strong PowerPoint skills, with experience preparing clear, executive-level presentations.
• Experience working with cross-functional teams and managing stakeholders across different business areas.
• Strong analytical and critical-thinking skills, with the ability to identify discrepancies, investigate root causes, and recommend solutions.
• Excellent organizational skills, attention to detail, and ability to manage competing priorities under tight deadlines.
• Strong communication and interpersonal skills, with confidence interacting with senior stakeholders.
• Advanced English proficiency (B2+/C1), with the ability to lead conversations and present information to international executives.
• Currently based in Bogotá and available to work in a hybrid arrangement.

Nice to Have

• Experience in workforce planning, headcount forecasting, capacity planning, or resource management.
• Exposure to financial planning, budgeting, forecasting, or variance analysis.
• Experience in multinational companies, shared services, consulting, or global business operations.
• Knowledge of Power Query, Power Automate, SharePoint, Microsoft Copilot, or AI-assisted automation.
• Experience implementing process improvement or operational transformation initiatives.

Why Join Us?

• Collaborate directly with global senior leadership, including CFOs and COOs.
• Work across international teams within the advertising and creative industry.
• Gain exposure to global business operations and strategic decision-making.
• Contribute to meaningful process improvements, reporting initiatives, and operational efficiencies.
• Explore new technologies, automation, and AI-powered solutions in a collaborative and dynamic environment.

Work Arrangement

Employment type: Full-time

English proficiency: Advanced (B2+/C1)

If you're passionate about improving business operations, turning data into meaningful insights, and driving continuous improvement, we'd love to hear from you!

Join Omnicom Global Solutions and be part of a team connecting analytics, operations, and global business strategy.