Customer Service Specialist

Romeu Group; Medellín; Hybrid; COP 12,000,000 - 18,000,000; Full time

Job summary

ROMEO busca un/a Especialista de Servicio al Cliente en Medellín para coordinar, planificar y asesorar operaciones de transporte de carga nacional e internacional, siguiendo los procesos de la empresa.

Se valora la capacidad de organización, proactividad y enfoque en resultados en un entorno logístico internacional. Ofrecemos desarrollo profesional, equilibrio entre vida laboral y personal y compensación competitiva. Únete a un equipo dinámico y multilingüe.

Qualifications

• Experiencia en servicio al cliente y logística de transporte.
• Capacidad de coordinar y planificar operaciones nacionales e internacionales.
• Buena organización y orientación a resultados.

Responsibilities

• Brindar apoyo al cliente durante la gestión de envíos.
• Coordinar actividades de transporte y documentaciones.
• Asesorar sobre requisitos y procedimientos de la compañía.

Skills

Atención al cliente

Coordinación de logística

Comunicación clara

Planificación

Job description

## Customer Service SpecialistApply: Medellin, Antioquia: Full time: Posted Today: JR 01627At **ROMEU**, the leading Spanish holding company in international logistics and freight transport, we are constantly growing and expanding.We are looking for professionals who are motivated to develop their careers in the international trade business and who align with our standards of effort and commitment.# **What will your functions be?**Brindar servicio al cliente basado en los procesos de coordinar, planificar y asesorar todas las actividades y operaciones de transporte de carga nacional e internacional conforme a los requisitos y procedimientos establecidos en la compañía.# **What are we looking for?**Buscamos personal con un fuerte sentido de compromiso, proactivos y con la capacidad de asumir y gestionar responsabilidades. Si eres una persona organizada y enfocada en el cumplimiento de objetivos , esta es una oportunidad para ti.# **What do we offer?**## Working at our company provides:* **Positive Work Environment**: We foster a collaborative and positive workplace that promotes employee well-being and satisfaction.* **Professional Development**: We offer growth and development opportunities through our internal mobility platform and personalized training programs.* **Work-Life Balance**: We value the balance between work and personal life.* **Compensation**: We recognize and reward talent by offering competitive salaries aligned with skills and contributions.* **Additional Benefits**: We provide complementary benefits such as special promotions for health insurance, training platforms, wellness programs, and other incentives that support overall health and well-being.* **Culture of Innovation**: We strive to maintain a culture of innovation where ideas are valued and creativity is encouraged to tackle challenges and seek innovative solutions.* **Diversity and Inclusion**: We celebrate diversity and promote an inclusive environment where every employee feels valued and respected.* **Corporate Social Responsibility**: We are committed to corporate social responsibility, participating in initiatives led by the \"***Be Green***\" team at **ROMEU**, which have a positive impact on the community and the environment.**By joining our team, you will not only find a place to contribute your skills but also an environment that appreciates and supports your personal and professional development.**ROMEU is a leading multinational logistics company with a global presence spanning over several countries. Our mission is to seamlessly connect the world through efficient and sustainable logistics solutions. Innovation is at the core of our approach, utilizing advanced technologies to optimize operations and deliver cutting-edge services. Committed to corporate responsibility, we implement sustainable initiatives, striving to reduce our environmental impact. With a customer-centric culture, we celebrate diversity and ensure quality at every step of the supply chain. Join us on this journey where we're not just moving goods but shaping the future of global logistics.