CUSTOMER SERVICE

Romeu Group; Medellín; Hybrid; COP 27,900,000 - 42,408,000; Full time

Benefits offered by this job

Positive environment

Professional development

Work-life balance

Competitive pay

Health insurance promos

Training platforms

Job summary

ROMEU in Medellín, Colombia, is seeking a customer service professional to coordinate and advise on all national and international freight operations. The role focuses on supporting the planning and execution of shipments in alignment with company processes.

The ideal candidate has 2+ years in international logistics, strong customer service experience, and a working English level (A2–B1). The position offers a full-time schedule from 8:00 to 17:00 with a 2-hour Saturday shift, indefinite-term

Qualifications

• 2+ years of experience in international logistics
• Customer service / operations experience
• English level A2–B1
• Proficient with office tools

Responsibilities

• Coordinate international freight operations
• Provide customer service following company processes
• Assist planning and scheduling of loads
• Support compliance with company procedures

Skills

Customer service

Logistics

Office tools

Tools

MS Office

Job description

## CUSTOMER SERVICEApply: Medellin, Antioquia: Full time: Posted 2 Days Ago: JR 01564At **ROMEU**, the leading Spanish holding company in international logistics and freight transport, we are constantly growing and expanding.We are looking for professionals who are motivated to develop their careers in the international trade business and who align with our standards of effort and commitment.Brindar servico al cliente basado en los procesos de coordinar, planificar y asesorar todas las actividades y operaciones de transporte de carga nacional e internacional conforme a los requisitos y procedimientos establecidos en la compañía.# **What will your functions be?**Nos encontramos en la búsqueda de tecnólogoo profesional en comercio exterior o negociosinternacionales, con experiencia mínima de 2años en el sector de logística internacional enel área de servicio al cliente / operativo, debecontar nivel de inglés (A2-B1), así como elmanejo de herramientas ofimáticas.# **What are we looking for?**2 días de alternancia después de aprobado el periodo de pruebaContrato a término indefinidoHorario 8-5/ Sabados 2 horas.# **What do we offer?**## Working at our company provides:* **Positive Work Environment**: We foster a collaborative and positive workplace that promotes employee well-being and satisfaction.* **Professional Development**: We offer growth and development opportunities through our internal mobility platform and personalized training programs.* **Work-Life Balance**: We value the balance between work and personal life.* **Compensation**: We recognize and reward talent by offering competitive salaries aligned with skills and contributions.* **Additional Benefits**: We provide complementary benefits such as special promotions for health insurance, training platforms, wellness programs, and other incentives that support overall health and well-being.* **Culture of Innovation**: We strive to maintain a culture of innovation where ideas are valued and creativity is encouraged to tackle challenges and seek innovative solutions.* **Diversity and Inclusion**: We celebrate diversity and promote an inclusive environment where every employee feels valued and respected.* **Corporate Social Responsibility**: We are committed to corporate social responsibility, participating in initiatives led by the \"***Be Green***\" team at **ROMEU**, which have a positive impact on the community and the environment.**By joining our team, you will not only find a place to contribute your skills but also an environment that appreciates and supports your personal and professional development.**ROMEU is a leading multinational logistics company with a global presence spanning over several countries. Our mission is to seamlessly connect the world through efficient and sustainable logistics solutions. Innovation is at the core of our approach, utilizing advanced technologies to optimize operations and deliver cutting-edge services. Committed to corporate responsibility, we implement sustainable initiatives, striving to reduce our environmental impact. With a customer-centric culture, we celebrate diversity and ensure quality at every step of the supply chain. Join us on this journey where we're not just moving goods but shaping the future of global logistics.