Content Development Analyst

Gallagher; Bogotá; On-site; Confidencial; Full time

Job summary

Gallagher is seeking an experienced Senior Content Development Specialist to drive content initiatives. You will coach team members, manage complex projects, and translate content across English, LatAm Spanish, and Portuguese.

Expertise in Articulate 360 and strong stakeholder skills are essential. You will collaborate with instructional designers, SMEs, and IT to deliver high-quality, scalable content solutions and lead initiatives that advance our content offerings.

Qualifications

• Translating content from English to LatAM-Spanish and Portuguese.
• Expertise in Articulate 360 and other e-learning authoring tools.
• Leading and coaching teams on complex content projects.
• Strong stakeholder management and communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Translate content from English to LatAM- Spanish and Portuguese.
• Develop engaging content using Articulate 360.
• Lead and manage complex content development projects.
• Coach and review team members’ work.
• Manage stakeholders and align content with goals.
• Ensure quality and timely delivery of content.

Skills

Articulate 360

Project management

Stakeholder management

Leadership

Multilingual: EN/ES/PT

Education

Bachelor's degree in Education/ID/Communications

Job description

We are seeking an experienced and dynamic Senior Content Development Specialist to join our team. The ideal candidate will have a strong background in content development, with a particular expertise in using Articulate 360. This role involves coaching and reviewing the work of team members, managing complex projects, and driving key initiatives to enhance our content offerings. The candidate should possess excellent stakeholder management skills and have 6+ years of relevant experience.

How You'll Make An Impact:

• Translations: Translating content from English to LatAM- Spanish and Portuguese.
• Articulate 360 Expertise: Utilize advanced skills in Articulate 360 to develop engaging and interactive content. Stay updated with the latest features and best practices to continuously improve content quality.
• Project Management: Lead and manage complex content development projects from inception to completion. Ensure projects are delivered on time, within scope, and within budget.
• Stakeholder Management: Build and maintain strong relationships with internal and external stakeholders. Understand their needs and ensure content solutions meet their expectations.
• Initiative Leadership: Drive key initiatives that align with the strategic goals of the content development team. Identify opportunities for innovation and improvement in content delivery.
• Quality Assurance: Implement and maintain quality assurance processes to ensure all content is accurate, relevant, and of high quality.
• Collaboration: Work closely with cross-functional teams, including instructional designers, subject matter experts, and IT, to ensure cohesive and comprehensive content solutions.

About You:

• Bachelor’s degree in Education, Instructional Design, Communications, or a related field.
• Fluency in English, Spanish and Portuguese and working knowledge of French (Canada).
• 6+ years of experience in content development, with a proven track record of managing complex projects.
• Expertise in Articulate 360 and other e-learning authoring tools.
• Strong leadership and coaching skills.
• Excellent stakeholder management and communication skills.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Attention to detail and a commitment to quality.